Sr. Analyst, Oracle Symphony POS

Barueri, São Paulo March 31, 2026 Full Time

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Our client is deploying the Oracle Symphony POS and its back-office suite across international markets. This role supports the configuration, integration, and documentation of Symphony for franchisees in Latin America, ensuring the platform is adapted to our client’s global architecture and regional operational needs.

This is a highly autonomous role for someone smart, self-managed, fast-learning, and capable of understanding how different technical pieces fit together. Consultants tend to work on isolated modules; this role requires someone who sees the entire solution end-to-end.

What You'll Do:

Oracle Symphony Configuration & Optimization

Learn in depth how Oracle Symphony POS and back office are configured.
Identify the best configuration options for each franchisee and market.
Apply global standards and help refine them as new requirements emerge.
Ensure Symphony is configured consistently across all LATAM deployments with Global Standards.

Integration Oversight

Understand and support integrations with: nPOS, Mobile app, Web/app ordering systems, Kiosks, Payment providers, Fiscal solutions, Legacy ERPs and Backoffice systems, Legacy Inventory Systems, legacy Loyalty Systems and CRMs
Connect the dots across Oracle consultants, who typically specialize in only one area.
Ensure all configuration areas align into a cohesive technical solution.

Solution Design & Documentation

Write the solutions as the team defines them, documenting decisions end to end.
Maintain and update documentation as the deployment evolves.
Ensure that franchisees and internal teams can understand and follow the documentation.

Global Menu Management

Support client’s global menu management within Oracle Symphony.
Create and maintain products, combos, condiments, and menu structures.
Collaborate with markets (who handle price and localization) to ensure consistency.

Collaboration & Oversight

Work directly with the Director of Solutions Architecture - Restaurant Tech and Senior Manager of Solutions Architecture for EMEA.
Collaborate with and coordinate work from the Oracle implementation team.
Support onboarding of an additional resource if budget allows.

What You'll Need To Succeed:

Very smart, quick to learn complex systems, and fully self-managed
Able to understand the full technical picture, not just isolated modules.
Able to help define the solution, not only execute instructions.
Comfortable working independently with minimal supervision
Experience with Oracle Symphony POS (POS and/or back office) is a major plus.
Understanding of POS systems in general or experience in QSR/restaurant tech preferred.
Knowledge of JavaScript or C# (Symphony supports both; new features lean to JS).
Understanding of system integrations and APIs.
Experience with automation frameworks like Selenium is a plus.
This position requires conducting business operations across the Latin America region. To perform the essential functions of this role, fluency in both Portuguese and English is required, Spanish is a plus.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.