Sprinklr – Listening & Insights Implementation Manager

Bogotá, Distrito Capital de Bogotá, Colombia February 25, 2026

ABOUT SAMY

SAMY is a global network of independent marketing and communications agencies, using research, technology, strategy, creativity, and performance to deliver impactful, data-driven solutions and drive growth for brands. With over 1000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.

MISSION

Design, implement, and deliver advanced Sprinklr Insights solutions for enterprise clients in Europe, creating social listening strategies and sentiment analysis frameworks, and developing actionable dashboards and reports using the platform’s analytics capabilities.

JOB FUNCTIONS

Develop and deliver advanced Sprinklr Insights implementations for European enterprise clients.
Create data visualization and reporting solutions using Sprinklr's analytics capabilities.
Design social listening strategies and sentiment analysis frameworks.
Train clients and internal teams on advanced Sprinklr Insights features and methodologies.
Collaborate with US Insights team to maintain global consistency and share best practices.
Support sales process with technical demonstrations and proof-of-concept development.