Specimen Management Associate

The Sample Management Associate (SMA) is primarily responsible for processing incoming specimens, capture all relevant and accompanying data and document deviations according to expectations, to enable timely, high quality specimen services per work lists. To maintain and document chain of custody from box opened until next service destination to ensure full accountability and traceability at all times. To ensure appropriate storage, destruction, and shipping of samples. Each task is performed with a high degree of proficiency and adequate competency as determined by training effectiveness/competency testing.

Specimen Management Associate responsibilities include, but are not limited to, the following:

• Sample Registration Specimen Management Associate
  • Fully own and process incoming shipments and make corrective actions in a proper, compliant and transparent way according to corporate SOPs.
  • Receive shipments from couriers, unpacking shipments, and maintain appropriate temperature of specimens during the registration process.
  • Enter and control the subject demographics and visit details into the LIMS system.
  • Ensure the specimen quality meets expectations and document any deviations (LIMS system or paper log).
  • Transfer the specimens to their next service destination and document handshake.
  • Resolve deviations from processing work lists or elevate to management.
  • Drive completion of investigations captured in QS Tickets and actions captured within HDL Tickets.
• Sample Storage and Shipping Specimen Management Associate
  • Prepare, control and complete specimen shipments including paperwork and manifests.
  • Adhere to timeline commitments for shipping and destruction of samples.
  • Create and execute specimen work lists to meet planned completion service timelines.
  • Dispose of residual specimens according to company policy and applicable local regulations.
  • Ensure proper storage of samples utilizing a LIMS system.
  • Resolve deviations from processing work lists or elevate to management.
• Perform all duties as assigned by direct supervisor or management to completion.
• Maintain agreed competency levels as assessed by management in the specific assigned areas of the department.
• Communicate clearly with supervisor(s) if assigned tasks cannot be completed within the expected timelines.
• Seek guidance from supervisor when assigned tasks or job at hand is unclear, or procedure cannot be adhered to.
• Work closely and communicate with other associates to complete daily activities efficiently.
• Maintain a good attendance record
• Adhere to all quality and safety standards, as well as ensuring compliance with all applicable regulatory agencies.
• Adhere to policies and protocols in the facility.
• Other duties as assigned by management.

Basic Minimum Education Qualifications:

• High School Diploma
• Associates degree or Technical degree (minimum 2-year apprenticeship or equivalent) following legally mandatory education

Basic Minimum Qualifications:

• Minimum 2 years of working experience in a production environment, preferably in healthcare.
• Minimum 2 years of experience working with enterprise-grade application (LIMS preferred).
• Proven (testimonial and/or references) track record of 2-3 years as a successful senior employee or team leader.

The Ideal Candidates Possesses the Following: 

• Excellent knowledge of English.
• Clear communicator.
• Flexible working hours including weekends.
• Ability to multi-task.
• Ability to set priorities and work accurately under deadlines.
• Capable of resolving problems and escalating as appropriate.
• Proficient in 0365 programs

Position is full-time working, with overtime as needed. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA Clinical Trial Solutions is a Disabled and Veteran Equal Employment Opportunity employer.