Solutions Engineer
Solutions Engineer
Join Pax8 in Australia as a Solutions Engineer, helping partners across Australia and New Zealand adopt cloud solutions across productivity, continuity, security, infrastructure and operations.
Why this role is a big deal
As a Solutions Engineer at Pax8, you’ll sit at the intersection of technical expertise and partner success—bringing cloud solutions to life through compelling demos, confident solution design, and hands-on enablement. You’ll work alongside our sales teams to win new business, support partners through deployment, and help shape repeatable technical experiences that scale. And as Pax8 accelerates our AI journey, you’ll grow with the technology—using smarter tools, richer insights, and automation to deliver even more value to partners.
You will be working on Remote (for those who are outside of Brisbane), or Hybrid (if based in Brisbane).
What you’ll be doing
You’ll be trusted to lead technical moments that matter—before and after the sale—creating confidence for our partners and momentum for our sales teams:
Deliver engaging cloud solution demonstrations that connect technical outcomes to commercial value
Guide partners through solution design, architecture choices, and initial configuration for varied environments
Support proof-of-concept deployments and help partners validate solutions in real-world scenarios
Respond to partner technical questions and requests for information with clarity, speed, and credibility
Partner closely with our sales teams as a product-set specialist—helping shape the right solution for each opportunity
Create practical enablement assets (guides, walkthroughs, and short videos) that make partners more self-sufficient
Troubleshoot deployments in unfamiliar ecosystems—bringing calm structure to messy, real-world situations
Thrive in a fast-paced environment where priorities shift and curiosity is rewarded
The impact you’ll have
You’ll help partners sell and deploy with confidence—reducing friction in the buying journey, improving technical win rates, and elevating the partner experience. Your work will directly support revenue growth, partner retention, and our mission to help MSPs become even more strategic advisors to their customers.
What we’re looking for
We’re looking for someone who blends technical depth with strong people skills—someone who can simplify complexity, build trust quickly, and keep moving forward when the path isn’t perfectly mapped:
Minimum 2 years technical and/or pre-sales experience
Proven ability to present and demo effectively—tailoring the story to technical and non-technical audiences
Considerable skill translating complex concepts into clear, practical next steps
Strong troubleshooting instincts and comfort working in varied customer environments
A partner-first mindset with genuine passion for service, follow-through, and relationship building
Confidence collaborating with sales teams and contributing to deal strategy as a subject matter expert
A learning mindset—excited by new platforms, evolving cloud ecosystems, and AI-enabled ways of working
Required: Certification in at least one of the following: Microsoft 365 Fundamentals (MS-900), Microsoft 365 Identity and Services (MS-100), Microsoft 365 Mobility and Security (MS-101), Azure Fundamentals (AZ-900), CompTIA A+, Network+, Security+
Why join Pax8?
Well here are a few points of how we value our greatest assets:
At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! AND YES, the 2 weeks are available from your first day!
In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens!
Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!
Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.
Life at Pax8 (and where to learn more)
At Pax8, it’s business—and it IS personal. We’re building something bold for the channel: a marketplace experience designed to help partners move faster, sell smarter, and deliver more impact for SMB customers. Learn more about what we’re building through the Pax8 Blog (including Asia-Pacific updates) and explore how Pax8 is supporting the shift from managed services to managed intelligence:
https://www.pax8.com/blog/
https://www.pax8.com/blog/managed-intelligence/
Trust and hiring
At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.
To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.
We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.
Inclusivity at Pax8
We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in Australia.
Growth at Pax8
There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.
About Pax8
Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
Background checks
As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.
Equal opportunities
Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/
