Solution Architect - ZBEdge, 12 Month Fixed Team
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
The Solutions Architect is primarily responsible for the project management and implementation of ZBEdge Solutions, with the main objective of supporting customers in adopting the ZBEdge technologies in their daily practice. Furthermore, they are responsible for the seamless collaboration with the local sales teams, ZBEdge Marketing, the DTS teams for clinical support and technical services, and the Product Systems Consultants.
How You'll Create Impact
- Lead and manage the post-sales implementation of the various Recon & DTS projects (e.g. ROSA, mymobility, OrthoIntel, OptiVu, ROSA Efficient Care).
- Interact closely with all relevant internal and external stakeholders to ensure a smooth and ontime project implementation.
- Collaborate and communicate effectively with all Recon & DTS teams, i.e. sales, clinical support, technical services, product system consultants.
- Training & education set up for clinical care teams.
- Actively support customers in driving the technology utilization while considering existing customer specific workflows and responsibilities.
- Customize mymobility features and content based on customer needs, using the content management systems and the customer facing applications.
- Perform User Acceptance Tests (UAT) for the mymobility application prior to every major release.
What Makes You Stand Out
- Understand the importance of being proactive as well as reacting quickly to opportunities and problems.
- Growth mindset.
- Interpersonal and problem-solving skills necessary to interact with executives, physicians, and hospital staff.
- Able to build credibility quickly with people at all levels of the client’s organization.
- Confidence in presenting solutions to customers and support of the sales process.
- Capable of understanding expectations and quickly acting on them.
- Able to identify workflow issues and summarize requirements.
- Excellent oral, written communication and presentation skills in English and at least one additional major European language.
- Proficient in use of software applications to include Excel, Word and PowerPoint.
Your Background
- Bachelor’s or Master`s degree economic or clinical study.
- Current or previous work experience in hospitals is helpful (healthcare experience preferred) with 2-3 years of experience.
Travel Expectations
- This role requires a flexible in their approach to work as will require national, and in some instances, international travel.
- A full, valid Driving License is required.
EOE/M/F/Vet/Disability
