Social Performance & Community Relations Officer

• Develop and implement Social Performance Strategy and Social Management Plans

• Implement and maintain the Stakeholder Engagement Plan (SEP)

• Lead day-to-day implementation of the Grievance Mechanism

• Proactively identify and manage social risks and Non-Technical Risks (NTR)

• Maintain regular field presence in project-affected communities

• Conduct structured stakeholder consultations and information-sharing sessions

• Build and maintain relationships with internal and external stakeholders

• Monitor community perceptions and provide early risk alerts to project teams

• Support social investment initiatives and community development activities

• Ensure compliance with Company standards and IFC Performance Standards

• Collect and consolidate field data and prepare regular reports

• Liaise with regulatory authorities and HQ on Social Performance matters

• Degree in Social Sciences, Anthropology, Community Development, Project Management, or related field

• Minimum 5–7 years of experience working with communities, preferably in extractives, infrastructure, or rural development sectors

• Strong hands-on field experience and ability to anticipate social risks

• Experience managing grievance mechanisms and stakeholder engagement processes

• Knowledge of IFC Performance Standards and international social management frameworks

• Strong negotiation and conflict resolution skills

• Excellent communication and interpersonal skills

• Strong reporting and analytical skills

• Ability to work independently and maintain strong field presence

• Fluency in English and Azerbaijani (additional local languages are an advantage)

Local Azerbaijani candidates only will be considered. Thanks.