Smart Workspace - Technical Advisor
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
We are seeking a skilled and motivated Smart Workspace Technical Advisor to ensure the seamless design, integration, and optimal performance of PoE based IoT Lighting, Sensors, Motorized Shade Systems and Building Control systems. The ideal candidate will possess a strong technical background in PoE and IoT systems, an eye for detail, and the ability to troubleshoot and fine-tune complex setups. If you are a problem solver who is passionate about delivering high-quality Smart Workspace experiences, we invite you to join our team.
KEY RESPONSIBILITIES:
- Take extensive training is Smart Workspace technologies (IoT, PoE, Wireless etc.)
- Certify on both Molex and MHT platforms for Design, Field Tech and Programming.
- Collaborate with project teams to understand Smart Workspace system designs and requirements.
- Join the cross-disciplinary Smart Workspace team and assist in project platform Design, Drawing and Bill of Materials preparation.
- Establish project tracking methodologies.
- Conduct on-site testing and commissioning of Smart Workspace systems, ensuring all components function as intended.
- Configure and program Smart Workspace equipment, including IoT Platforms, displays, projectors, audio processors, shades, and control systems.
- Calibrate Smart Workspace systems for optimal performance, including audio & light levels, video resolutions, and color accuracy.
- Troubleshoot technical issues that arise during commissioning and provide effective solutions.
- Perform signal routing and ensure proper connectivity of Smart Workspace components.
- Review and qualify new Smart Workspace PoE platform manufacturers to keep ahead of an ever-changing arena, with an eye on always having multiple manufacturer sources.
- Integrate Smart Workspace control systems, ensuring seamless operation of user interfaces and touch panels.
- Document commissioning processes, configurations, and system settings.
- Document Smart Workspace methods and procedures.
- Document Smart Workspace platform training guides and coordinate/schedule all Smart Workspace staff training.
- Document and Train low-voltage sub-contractors to understand the PoE platform(s) (Molex, MHT, Mecho, Somfy etc.) to follow proper installation procedures during the cabling and device installation, including how to label and perform patching at the PoE switch location (IDF closet)
- Document and Train end-users and clients in the operation and maintenance of Smart Workspace systems.
- Collaborate with Smart Workspace designers and programmers to fine-tune systems for client satisfaction.
ESSENTIAL CRITERIA:
- Willingness to travel to client sites globally, must have a passport, heavy travel 75%+
- Bachelor’s degree in electrical engineering, Computer Science, or a related field (or equivalent experience).
- Proven experience as a Smart Workspace Engineer or similar role.
- A willingness to be trained on Smart Workspace technologies, including IoT solutions.
- Willingness to be trained on Smart Workspace control.
- Strong troubleshooting skills to diagnose and resolve technical issues effectively.
- Excellent communication skills to interact with project teams, clients, and end-users.
- Detail-oriented mindset to ensure systems are designed and commissioned to the highest standards.
- Ability to work independently and collaboratively in a team environment.
- Flexibility to adapt to changing project requirements and deadlines.
- Professional demeanor and a customer-focused approach to client interactions.
DESIRABLE CRITERIA:
- Industry certifications such as CTS (Certified Technology Specialist) or similar are desirable.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.