SFA Superuser, GTM Analyst, Bonus & Sales reporting analyst - Cyprus

Overview PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated nearly $92 billion in net revenue in 2024, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, and Quaker. PepsiCo’s product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Responsibilities TROUBLESHOOTING  Perform basic troubleshooting to understand whether the incidence is data related or a solution bug, liaise with SFA sustain team and development team for quick bug fix and smooth release to production  Gather incidences from field and open corresponding ticket  Test Fixes applied once have been resolved by support team DATA MANAGEMENT  Fully understand & be able to manage data objects E2E  Maintain product catalogues for Order taking (add in new SKUs, create new catalogue, etc)  Load SKU & catalogue images  Update employee profile picture  Update Vehicle information relevant for printouts (Van sales)  Maintain Visit Plan (zCalendar & Visit list)  Create new promotions (Buy & Get, 100% Discount)  Create new SFA users (in case of new hire)  Load Documents (i.e. selling stories, quarter priorities, Leaflet promotions OT)  Load KPI targets  Extract KPI results from Insights Warehouse DB  Inventory availability  Reporting Calendar (Weekdays/Weekend/Public Holidays)  Functionality check (orders link with SAP)  Assets (coolers) - photo, dimensions - product related  Surveys and questionnaires RELEASE MANAGEMENT  Perform regression test (RT) at SiF releases (upgrades of SiF version) - 3/4 times per year GO TO MARKET ACCOUNTABILITIES • Responsible for the implementation of the Territory Planner preparing different GTM scenarios to assist planned rerouting procedures (GTM Redesigns) as well as regular updates according to changing & special market needs. • Responsible for all Time Motion Projects which aim to rationalize time spent per P.O.S. • Align with front line sales management team to highlight & capture in-store executional opportunities • Keep commercial management team up to date regarding the current performance by providing reports on execution evaluation & designing new Sales reporting KPIs which assist in decision/action taking. SALES REPORTING ANALYST ACCOUNTABILITIES:  Data Collection and Analysis: o Collect, analyze, and interpret sales data from various sources, including CRM systems (e.g., Salesforce), ERP platforms, and sales databases. o Ensure data integrity, accuracy, and consistency.  Reporting and Dashboard Creation: o Develop and maintain daily, weekly, monthly, and quarterly sales reports and dashboards. o Automate reporting processes to improve efficiency. o Provide insights into sales performance by analyzing key metrics (e.g., revenue, growth trends, pipeline health).  Performance Monitoring: o Monitor individual and team sales performance against targets and KPIs. o Identify areas of improvement and provide actionable recommendations.  Trend Analysis and Forecasting: o Conduct trend analysis to understand sales performance over time. o Assist in sales forecasting to support business planning and resource allocation.  Collaboration and Communication: o Work closely with sales, marketing, finance, and operations teams to align reporting and analytical needs. o Present findings and insights to leadership and stakeholders through presentations and reports.  Process Improvement: o Identify opportunities to improve data collection, reporting processes, and tools. o Support the implementation of new tools and technologies for enhanced reporting capabilities. SALES PLAN AND SALES BONUS SCHEME: o Sales Plan: Coordinate the breakdown of the plan by region and route. Upload the plan to SFA to ensure sales reps’ visibility and enable performance tracking. o Bonus: Calculate monthly payouts based on the agreed KPI scheme and submit them to HR for field team payment. Qualifications Bachelor/MSC in Management, Economics or relevant fields  Excellent level of MS Office – in particular Microsoft Excel & PowerPoint  Excellent written & oral English  Minimum 3-4 years’ experience in any of: Business analytics, Customer service, Sales preferably in FMCG business. Previous experience in commercial roles will be considered an asset  Strong numeric acumen with proven ability to use systems, customize software, process data, analyse results & synthesize conclusions  Strong result driven mindset  Operational Excellence o High sense of accountability to drive business and collaborate cross functionally o Strong understanding of retail and sales o Ability to establish and manage various priorities  Communication o Team player: Clearly communicates ideas, plans and priorities to others o Drive results: Can be direct/forceful as well as tactful/diplomatic  Leadership o Team player: values diversity and inclusion in the team and embraces it beyond own team o Drive Results: Understand how to influence people for ideas and plans o Individual: Takes initiative, asks questions and reflects on how to optimize business