Servicenow HRSD Consultant

Kolkata, New Delhi April 11, 2026 Full Time

Technical Competency

Experience in development and customizaton of the ServiceNow HR Service Delivery[Employee Service Management] applications, including:
HR Case Management
HR Knowledge Management
Employee Service Center (Portal)
Enterprise Onboarding and Transitions (Lifecycle Events)
Employee Document Management
Performance Analytics for HR
Integration experience with HRSM/HRIS system (Workday, SAP SuccessFactors)
Integration experience with directories, such as Active Directory using methods such as LDAPs
Web Services,JDBC,SFTP integration experience
Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
Must be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSD
Should possess knowledge in Agile/Scrum methodology
Basic knowledge with ITIL/industry standards and HRSD processes
Knowledge of software development lifecycle (SDLC)

Behavioral competency

Effective communication skills with both non-technical and technical audiences (verbal and written)
Excellent Interpersonal skills to work with the project team members collaboratevily
Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)