Service Delivery Officer in Danish Estate Services Team (+ possible Danish language bonus allowance)
If you are looking for an opportunity to expand your knowledge in the banking area and have diversity in your daily tasks, our team could be a perfect match.
We are looking for a colleague to join our international team of 12 friendly and supportive team members in the Estate Services area. You will be responsible for understanding processes within the Danish market, have a chance to touch all products Danske Bank offers, and acquire a broader big picture about financial operations. We can promise a great variety of tasks here, and your decision will directly affect the customer experience.
Want to hear more about how you could grow, what skills you can use, and how fun we live in the Estate Services team? Let‘s talk!
The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).
This role does not include a relocation allowance for candidates who are not based in Lithuania.
You will:
Process various tasks within the Estate Services area for the Danish market
Contact the customers or other banks via email
Collaborate with colleagues from Denmark and other internal departments via email
Improve and optimize the processes using Lean principle
Create, develop and update documentation and procedures
About you:
1+ Years of work experience in operations, finance, or banking-related fields
You take ownership and improve tasks for the best customer experience
You are a team member with a positive attitude and a proactive mindset, willing to take upon new opportunities
You have Upper-Intermediate English language skills, both written and spoken
If you are at least A2 level in Danish, we would offer you a monthly bonus depending on your language level
Upper - Intermediate English skills
We offer:
Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: Work from home up to two days a week; modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
See all the benefits HERE.
Your job function (position) in the job contract will be Officer – Service Delivery, Default. From 1 April 2026 it will be renamed to Service Delivery under our new job architecture, with no impact on the role or responsibilities.
If you have any questions about the role, please get in touch with Hiring Manager Tomas Rudzevičius via email [email protected]
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