Service Coordinator - Saskatoon
- We have two positions available. wage based on experience and shift premiums will be applied
- 1 on our Afternoon shift 4 x 10s Mon - Thur 14:30- 01:00
- 1 on our weekend dayshift 3 x 12 Fri - sun 06:00 - 18:30
- Essential Duties & responsibilities include
- Document repairs provided from multiple sources ( EDVIR , walk ups/triage, email , technician findings , operations, maintenance software) and prioritize work accordingly
- Maintain the local "facility Planner" spreadsheet outlining daily workflow
- Prepare workorders in enrich and assign tasks as needed to technicians after repairs have been approved by the shop Supervisor and/or Service Manager
- Ensure all tasks are completed in enrich with proper comments for each job line
- Ensure warranty claims are opened for all warrantable parts and/or repairs
- Work with parts Dept to ensure parts are in stock and/or ordered prior to equipment arriving for pm service and or repairs
- Assist parts Dept in sourcing parts
- Ensure parts cores are returned for proper credit
- Close completed work orders after review
- works with Outsourced Maintenance Coordinators to schedule equipment and ensures equipment gets to the required shop
- Driver & Customer Relations
- To preform this job successfully. the individual must be able to preform each essential duty satisfactorily . The requirements below are representative of the knowledge , skill, and/or ability required
- Minimum 5 years in the service Operations
- knowledge of the AS400
- Good organizational skills
- Good communication and decision making skills
- Technical , mechanical and problem solving skills
- Focused on cost analysis and cost reduction
- focused on customer and driver satisfaction
What do we offer?
- Competitive Wages
- Comprehensive Benefits Program
- Profit Sharing Opportunities
- Opportunities for growth and advancement