Senior Specialist: R&D Enterprise Training Operations & Digital Solutions

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

At Roche, we believe that data and digital solutions are the backbone of modern medicine. The Digital Innovation and Operational Services Chapter is a global powerhouse within R&D, dedicated to internal transformation: increasing productivity, reducing systemic complexity, and harmonizing global business practices.

As a Senior R&D Enterprise Training Operations Specialist, you won't just manage systems; you will be the architect of the digital infrastructure that empowers our scientists to focus on life-saving science. We are looking for a mature, proactive professional who bridges the gap between complex R&D processes and cutting-edge automation. You will work independently, solve complex problems with a fresh perspective, and act as a strategic partner for stakeholders worldwide.

Your Responsibilities

• Strategic System Ownership: Act as the Lead Subject Matter Expert for complex R&D business applications (LMS/EDMS), ensuring they are perfectly aligned with customer workflows and enterprise goals.

• Drive Digital Evolution: Proactively identify manual legacy steps and lead the transition toward digitization. You will leverage AI agents, scripting, and automation to systematically reduce administrative burden.

• Complex Problem Solving: Analyze multifaceted operational issues and system bottlenecks. You bring a fresh perspective to existing solutions, exercising high-level judgment based on global data insights.

• Functional Mentorship: Act as a key resource and mentor for colleagues globally. You are adept at explaining complex information and building consensus across diverse interfaces.

• Operational Excellence: Work independently within broad guidelines to ensure all activities strictly adhere to regulated R&D processes, guaranteeing audit readiness and data integrity.

Who You Are

You are someone who values impact and innovation. You are curious, disciplined, and possess a "can-do" mindset when facing technological challenges.

• Education & Experience: University degree in a technical, scientific, or business discipline with 5+ years of professional experience in operations, system administration, or technical lead roles (preferably in regulated environments).

• Technical Expertise: High proficiency in enterprise business applications (e.g., Cornerstone, EDMS). You have a proven track record in AI prompt engineering, scripting, or automation development.

• Analytical & Strategic Mindset: You possess a rigorous, detail-oriented approach to execution, but you also have the ability to step back and improve the "big picture" process.

• Communication & Influence: Exceptional English skills (German is a plus). You excel at translating complex technical concepts for non-technical stakeholders and navigating sensitive organizational topics with diplomacy.

• Global Mindset: Ability to work flexibly across time zones to collaborate with our global teams and willingness to travel if required.

Preferred Qualifications (The "Pluses"):

• Direct experience as a Learning Expert or background in Data Science.

• Expertise in Training Needs Analysis (TNA), Instructional Design, or Graphical Design.

• Hands-on experience specifically within LMS Cornerstone

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.