Senior Solution Engineer
Are you ready to power the World's connections?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the role:
As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!
What will you be doing
Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions
Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production
Support PoCs throughout the entire evaluation process
Onboard and train new customers and establish revenue potential with existing customers
Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts
Create technical documentation for DevOps, implementations, and services engagements
Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
And any additional tasks required by manager
What you will bring
5-7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company
Experience working with Open-source technology
Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models
Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers
Enthusiasm for working in a high profile, fast-paced startup culture
Bonus Points
Previous experience with API Gateway or Service Mesh is preferred
Experience with Docker or Kubernetes
Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra
Fluency working on Linux OSes
Familiarity with DevOps and CD/CI pipeline
Any knowledge on DCOS/Mesos and Docker Swarm is a plus
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
