Senior Security Solutions Architect
Key Responsibilities:
- Designs relatively complex managed service solutions to meet client requirements by integrating technology and service design across the security domain.
- Conducts sales presentations, product demonstrations, installation, and maintenance of company products.
- Designs the Managed Service offering, interfacing with the platform delivery team.
- Tests and validates new designs features and delivery models or recommend improving existing service offers that is being taken to market
- Responsible for the service design deliverables of the solution, working with internal teams and partners to ensure supportability.
- Supports the validation processes by obtaining sign-off from technical, service, and costing stakeholders.
- Provides services design of solutions for the client that will be commercially competitive whilst mitigating risk.
- Maps the client's requirements against the proposed set of service elements and architectures and coordinate the end-to-end solution development (Cloud Services, Technology Architectures, SIAM, SLA, ITSM leading practices).
- Executes a consulting approach that results in a consolidated statement of requirements, scope, transition documents, and costing based need for change, the role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis, and roadmap, highlighted impacts, consequences, and benefits of the intended transformation (people, process, technology).
- Assists the sales teams in presenting an architecture solution to clients with a focus on cost savings or uncovering other client growth opportunities using the ability to discover and analyze the client’s current architecture, platforms, and operating models.
- Shares client outcomes and market conditions with other stakeholders so that the global offering leads, and Managed Services community can evolve strategies and develop innovative solutions for the future
- Assists the sales teams to have a commercial model discussion with the client.
- Identifies all service costs and populate cost models accurately to ensure full visibility of costs related to the delivery of the service over the contract term.
- Assist with vendor management depending on the service offers and ensures that the transition to service delivery teams are well coordinated to ensure a smooth transition.
- Performs any other related task as required.
Knowledge and Attributes:
- Seasoned proficiency in Security Managed Services
- Ability to communicate potential improvements and value of solutions to all levels of stakeholders.
- Ability to facilitate workshops with clients and internal teams to discover requirements, present solutions and obtain client buy-in.
- Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.
- Analytical abilities to discover and analyze all input and data.
- Seasoned proficiency in Security Managed Services with strong knowledge of relevant platforms and services, such as network security, cloud security, endpoint security, identity and access management (IAM), and data protection.
- Comfortable working with costing models in partnership with sales and finance stakeholders.
- Ability to work within a team, contributing to the success of the team while making a personal contribution, especially in a matrixed organization.
- Up to date knowledge on emerging trends in technology, Managed Services Integration, Security, etc.
- Passion for staying abreast of related industry trends and best practices.
- Passion for learning and growing in related specialization.
Academic Qualifications and Certifications:
- Bachelor’s degree or equivalent in Information technology/systems or a related field.
- Certification and working knowledge of ITIL, Service Management and Integration, Automation Artificial Intelligence and Analytics preferred.
- Scaled Agile certification or equivalent is desirable.
- Additional desirable technology / vendor certifications.
Required Experience:
- Seasoned track record of designing security managed services solutions to large enterprise accounts
- Proof of structuring large, multi-year profitable contracts.
- Seasoned solution planning and deal shaping technical specialist, with the ability to create compelling value propositions as part of the solution design.
- Seasoned experience working in an environment with global delivery and in multiple geographies and industries.
- Seasoned experience in designing and implementing security solutions, preferably in a managed security services environment.