Senior SAP CS Consultant
Your tasks
As an SAP consultant, you will provide consulting and support for our Business Process Owner in the customer service area (SAP-CS) and advise the business departments on all IT matters based on the defined target architecture
You will strengthen the SAP CS team for our international SAP S/4HANA transformation project
You will conceive, design and implement business solutions in the area of Customer Service (focus on CS, FSM) considering our governance model
You carry out the customization of the application, the functional tests, plus support with integration tests or user acceptance tests
The creation of IT concepts as input for our development team is also part of your task
You advise and support the selection of suitable applications
Together with your colleagues, you will provide holistic support for our SAP logistics applications, add-ons and interfaces to subsystems (including technical 2nd Level support)
You will work closely with our internal colleagues in an international environment
Your Qualifications
You have a degree in computer science, industrial engineering, business administration or a comparable field of study
Comprehensive SAP consulting experience in conception and implementation of business processes in the SAP Customer Service environment, with a focus on SAP CS
Experience in S/4HANA Service and/or SAP Field Service Mgmt
appreciated
You have in-depth SAP knowledge in the area of service-to-cash-processes, cross-module integration knowledge in the area of logistics (SD), as well as the underlying master data
You also have practical experience in the conception and implementation of business processes in SAP ECC or S/4HANA
You have worked several years outside of India for international companies
You also have experience in introducing new processes or systems
You are a team player with a cross-functional and process-oriented mindset, as well as strong analytical skills combined with assertiveness
You are characterized by a strong customer and service orientation, coupled with diplomatic, skills
A confident demeanor, an independent way of working and strong communication skills are among your strengths
Very good written and spoken English skills complete your profile
Knowledge in German would be a benefit
As an SAP consultant, you will provide consulting and support for our Business Process Owner in the customer service area (SAP-CS) and advise the business departments on all IT matters based on the defined target architecture
You will strengthen the SAP CS team for our international SAP S/4HANA transformation project
You will conceive, design and implement business solutions in the area of Customer Service (focus on CS, FSM) considering our governance model
You carry out the customization of the application, the functional tests, plus support with integration tests or user acceptance tests
The creation of IT concepts as input for our development team is also part of your task
You advise and support the selection of suitable applications
Together with your colleagues, you will provide holistic support for our SAP logistics applications, add-ons and interfaces to subsystems (including technical 2nd Level support)
You will work closely with our internal colleagues in an international environment
Your Qualifications
You have a degree in computer science, industrial engineering, business administration or a comparable field of study
Comprehensive SAP consulting experience in conception and implementation of business processes in the SAP Customer Service environment, with a focus on SAP CS
Experience in S/4HANA Service and/or SAP Field Service Mgmt
appreciated
You have in-depth SAP knowledge in the area of service-to-cash-processes, cross-module integration knowledge in the area of logistics (SD), as well as the underlying master data
You also have practical experience in the conception and implementation of business processes in SAP ECC or S/4HANA
You have worked several years outside of India for international companies
You also have experience in introducing new processes or systems
You are a team player with a cross-functional and process-oriented mindset, as well as strong analytical skills combined with assertiveness
You are characterized by a strong customer and service orientation, coupled with diplomatic, skills
A confident demeanor, an independent way of working and strong communication skills are among your strengths
Very good written and spoken English skills complete your profile
Knowledge in German would be a benefit
