Senior Relationship Manager
See yourself being part of a large, transformational change? This could be the role for you!
At Iress, we make things happen
We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia’s largest technology companies and employs more than 1,100 people across Australia, The United Kingdom, Africa, Canada, New Zealand and Asia.
Build your career at Iress!
We’re looking for a Senior Relationship Manager to join our Commercial team, where you’ll play a key role in managing and growing relationships with some of our most strategic clients.
This is a highly visible, commercial role focused on building trusted partnerships, driving client success, and identifying opportunities to grow revenue through upsell and cross-sell. You’ll act as a strategic advisor to your clients, helping them maximise value from Iress’ solutions while contributing to broader business outcomes.
Some of the amazing things you’ll be involved in
Building and maintaining strong, long term relationships with key strategic clients
Acting as a trusted advisor to senior stakeholders, understanding their business strategy and priorities
Driving client retention and revenue growth through increased usage and additional solution sales
Developing and executing tailored client management and account plans
Leading commercial discussions, negotiations and ongoing revenue forecasting
Partnering with Product, Support and broader Commercial teams to deliver outstanding client outcomes
Supporting the successful rollout and adoption of new products, features and propositions
Advocating for clients internally and acting as an escalation point to ensure an exceptional client experience
Building your industry network and representing Iress at events and client engagements
What you will bring
Proven experience in a relationship management, account management or client facing commercial role
Strong track record of achieving and exceeding revenue and retention targets
Ability to build credibility and influence senior stakeholders, acting as a trusted advisor
Commercial acumen with experience in negotiations and forecasting
Experience working cross functionally to deliver outcomes for clients
Understanding of how technology solutions drive value for client businesses
Strong communication and presentation skills, with the ability to simplify complex ideas
Experience using CRM systems and working within structured sales frameworks
Why work with us?
8 additional paid days per year to extend your weekends
Hybrid working
Generous cash bonus for every successful referral
Starting school leave - 8.5 days of leave to assist your children with the transition to school
Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work
3 days’ paid leave per year to participate in charity initiatives
Discounted health insurance premiums
Access to learning and development programs through LinkedIn Learning
Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone’s uniqueness is valued and celebrated.
Our hiring decisions are never based on sexual orientation, race, gender identity, religion, disability, citizenship, marital or family status and age. Even if you feel you don’t meet all of the requirements of the role, we would still like to hear from you!
We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace.
For more information about what we do, our people and values, please visit our website - https://www.iress.com/join-us/careers/
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