Senior Professional Services Consultant

Job summary

Provide consulting services for DigiCert PKI, IoT and Signing solutions.

What you will do

• Participate in pre-sales meetings to gather customer requirements & develop statements of work.
• Deploy & configure DigiCert PKI/IoT/Signing solutions and create final project deliverables
• Demonstrate a deep technical understanding of DigiCert PKI/IoT/Signing solutions & architecture
• Effectively manage projects through planning, tracking and reporting and provide periodic updates to key stakeholders
• Create custom documentation, entity-relationship models, networking diagrams, etc. related to DigiCert PKI/IoT/Signing solutions as needed
• Travel to customer sites and industry forums/conferences as needed to support the objectives of the department
• Present on technical topics at field events such as conferences, seminars, etc.
• Capture feature request input from prospects/customers and provide to Product Management teams

What you will have

• Ability to work independently and collaboratively with other team members
• Fluent in writing and speaking English
• Strong technical writing skills
• Excellent written and verbal communication skills, as well as interpersonal skills
• Strong analytical and problem-solving skills
• Higher learning degree in systems management, computer science or cyber security, or CISSP certification and 5+ years of experience in cyber security.
• Strong knowledge of PKI concepts, practices & protocols
• Knowledge of hardware security modules (HSMs), secure chips, and secure key storage
• Experience with virtual machines and hypervisors
• Strong understanding of computer networking and TCP/IP
• Comfortable and experienced using REST APIs, .Net, Java, C
• Hands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages.
• Familiarity with modern AI and automation tools, including their application in enterprise, security, and operational workflows
• Knowledge of cloud platforms (AWS, Azure, Google Cloud)
• Experience or familiarity with ServiceNow, GitHub, and REST API integrations.

Nice to have

• Experience with certificate enabled applications, such as SSL/TLS, S/MIME, Code Signing, 802.1x, EAP-TLS, etc.
• Recent experience in a services delivery role as a Professional Services Engineer, Consultant, Resident Engineer, or Solutions Architect
• Hands-on experience using and managing Windows Server 2019+, Linux, MariaDB, Oracle, SQL Server
• Knowledge of Containerization, Kubernetes Container orchestration and Container Clustering Kubernetes and Docker
• Working knowledge of Active Directory, Group Policy and LDAP
• Hands-on experience with Microsoft Active Directory Certificate Services (AD CS) and related components
• Knowledge of developing integrations and references utilizing REST APIs, PowerShell scripts, Unix scripts
• Familiarity with OpenSSL, cURL and SQL statements
• Understanding of certificate setup for EAP and PEAP Wi-Fi solutions
• Hand-on experience with certificate discovery tools, both agent-based and agentless, for TLS automation
• Familiarity with deploying and configuring applications on cloud providers such as Azure, AWS, Google Cloud, and Oracle Cloud
• Familiarity with configuring single sign-on (SSO) using SAML and OpenID
• Hands on experience with setting up certificates on routers, load balancers, SSL inspection devices and web services like Microsoft IIS, Apache and Tomcat
• Hands on experience with Unified Endpoint Management (UEM) solutions like Microsoft Intune, VMWare Workspace ONE UEM, Jamf Pro, Ivanti MobileIron, IBM MaaS360, etc.
• Hands on experience with signing applications using code signing certificates
• Experience with DevOps and infrastructure automation tools (e.g., Terraform, Ansible, Puppet, Chef).
• Hands on experience with hardware security modules (HSMs), including setup and deployment with high availability

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support

#LI-IW1