Senior Product Manager

Are you passionate about cybersecurity and ready to join a fast-growing company? Look no further - Surfshark is the place for you! 

We are looking for a Senior Product Manager who thrives in ambiguity, leads with customer insight and shapes end-to-end experiences across a growing cybersecurity product ecosystem.

This role is not just about working on new product features. It is about deeply understanding customer problems, creating seamless, human-centered cybersecurity solutions that drive measurable impact.

Are you passionate about cybersecurity and ready to join a fast-growing company? Look no further - Surfshark is the place for you! 

We are looking for a Senior Product Manager who thrives in ambiguity, leads with customer insight and shapes end-to-end experiences across a growing cybersecurity product ecosystem.

This role is not just about working on new product features. It is about deeply understanding customer problems, creating seamless, human-centered cybersecurity solutions that drive measurable impact.

• Own and drive the holistic user experience across Surfshark's product suite, ensuring seamless integration and consistency across all products within our application;

• Collaborate closely with product managers, designers, engineers, data marketing teams to deliver products that meet both user needs and business objectives;

• Analyze user behavior, feedback, and performance metrics to prioritize features and improvements that drive engagement, retention, and satisfaction across the product suite;

• Take ownership of key product metrics including user engagement, feature adoption, cross-product usage and retention rates;

• Drive continuous product discovery by uncovering user needs through research, data, and experimentation.

 

• Proven experience in product management with a track record of shipping successful products at scale;

• Strong product discovery craft - being accountable for key metrics: engagement, retention and cross-product adoption;

• Experience translating strategy into well-prioritized roadmaps and outcomes (not just outputs);

• Strong analytical skills with hands-on experience using product analytics tools and interpreting data to drive decisions;

• Passion for understanding user needs and building products that solve real problems;

• Excellent communication and stakeholder management skills; ability to clearly present ideas to both technical and non-technical audiences.

 

• Have experience in the cybersecurity or privacy industry;

• Have worked with subscription-based products and understand retention dynamics;

• Have the ability to move from ambiguous customer problems to validated product opportunities;

• Are experienced in designing end-to-end user journeys, not just isolated features.