Senior Product Manager – Young Adults (REQ255640)

• Permanent, full-time opportunity
• Drive business growth through customer led product delivery
• Deliver meaningful outcomes for customers

See yourself in the team

Retail Banking Services is the public face of CommBank, serving over 10 million personal and small business customers. Within RBS, Everyday Products is responsible for building and evolving everyday banking products that support sustainable growth and strong customer experiences.
 

This role sits within the Everyday Products crew and focuses on shaping propositions and experiences for our Young Adult customers.

Do work that matters

As a Senior Product Manager in the Young Adults squad, you will own the end‑to‑end experience for the Young Adult customer segment across multiple everyday banking products. You will translate product and segment strategy into high quality, compliant and commercially sound solutions delivered at pace, while strengthening CommBank’s position as the Main Financial Institution for this customer group.

You will lead end-to-end initiatives, balancing customer needs, commercial outcomes and regulatory obligations, while partnering with engineering, design, risk, legal, compliance and operations, using data, customer insight and agile practices to deliver accountable outcomes consistently.

This role operates with a high degree of autonomy and requires comfort navigating ambiguity, defining priorities and shaping problem spaces as much as delivering solutions.

Key responsibilities

• Partner with Product Owner to shape segment strategy, lead discovery and drive business outcomes.
• Collaborate with engineers and designers to break down initiatives into epics and user stories, and maintain a prioritized, delivery-ready backlog
• Balance customer experience, commercial value, technical feasibility and regulatory constraints
• Lead and influence stakeholders across product, engineering, design, risk, legal, compliance and operations
• Validate ideas using customer research, data insights and experimentation
• Navigate governance and approval forums with clear, evidence‑based recommendations

Why this role

• High‑ownership role with significant visibility across a strategically important Everyday Banking domain, working closely with senior stakeholders
• Broad scope and impact, with the opportunity to shape how product operates for the Young Adult segment at CommBank

What you’ll bring

• Proven experience operating at Senior Product Manager level delivering customer‑facing digital products, ideally in banking, fintech or complex platform environments
• Strong delivery focus, managing multiple initiatives, dependencies and competing priorities
• Strong agile business analysis capability, including requirements elicitation, epics, user stories and definition of ready
• Ability to operate at pace and apply sound judgement in ambiguous and complex environments
• Excellent communication skills, able to simplify complexity and align diverse stakeholders
• Strong risk and governance mindset, embedding compliance and controls into product delivery
• Tertiary qualification in business, technology or a related discipline

If you’re an experienced Senior Product Manager who thrives in complexity and wants to shape the future of everyday banking for Young Adults, we’d love to hear from you.