Senior Operations Support - Ride (1-year contract)
About LINE MAN Wongnai
LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.
What you’ll Do:
- Administrative Support for Ride Operations: Support daily ride-hailing operations by monitoring pricing and promotions, tracking external factors impacting performance, and managing community administration tasks.
- Marketing Communication Management: Plan marketing content, manage publishing slots, and oversee communication channels, materials, and graphics to ensure timely and consistent delivery.
- Problem-Solving & Escalation: Serve as a point of escalation for operational issues and coordinate with cross-functional teams to drive timely resolution and ensure smooth operations.
What you’ll Need:
- Bachelor’s degree with experience working in an e-commerce, tech company, start up company.
- 2-4 years of experience in coordinator, administrator or related field.
- Strong proficiency in MS Office, especially Excel, and work under pressure in a tight schedule.
- Detail-oriented, disciplined, and punctual with a strong sense of ownership and able to work independently in a fast-paced environment.
- Basic understanding of digital content platforms (e.g., Facebook, short-form content tools) is a plus.
- Good communication in English.
