Senior Merchant Payments Analyst (Performance & Optimization)
We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.
At Pipedrive, payments are a core part of how our business operates and how we monetize our product globally. As part of a broader payments transformation program, we’re creating a new Senior Payments Analyst role to establish and own Payments BI — the dedicated analytics capability focused specifically on merchant (pay-in) payments performance, economics, and optimization.
Today, only basic payment data is assembled manually. In this role, you’ll change that. You’ll combine hands-on merchant payments experience with strong BI and analytics skills to build foundational KPI reporting and monitoring — and, critically, to turn insights into measurable improvements in authorization rates, cost, and customer payment experience.
This is a unique opportunity to build a new payments analytics capability from the ground up and have an immediate, visible impact on how payments performance is measured, monitored, and actively optimized.
At Pipedrive, payments are a core part of how our business operates and how we monetize our product globally. As part of a broader payments transformation program, we’re creating a new Senior Payments Analyst role to establish and own Payments BI — the dedicated analytics capability focused specifically on merchant (pay-in) payments performance, economics, and optimization.
Today, only basic payment data is assembled manually. In this role, you’ll change that. You’ll combine hands-on merchant payments experience with strong BI and analytics skills to build foundational KPI reporting and monitoring — and, critically, to turn insights into measurable improvements in authorization rates, cost, and customer payment experience.
This is a unique opportunity to build a new payments analytics capability from the ground up and have an immediate, visible impact on how payments performance is measured, monitored, and actively optimized.
We’re building a dedicated payments analytics capability at Pipedrive — and we’re looking for a Senior Payments Analyst to own it from day one.
If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.
Your new adventure
Does this sound like you?
5+ years of experience in payments acceptance analytics, BI, or data analytics, with direct experience in merchant (pay-in) payments environments (e.g., SaaS, subscriptions, e-commerce, marketplaces)
Experience in fraud, risk, or issuer-side payments, as long as combined with merchant/pay-in analytics experience
Why Pipedrive?
Please note that for this role we’re currently unable to offer relocation assistance or visa sponsorship.
Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.
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