Senior Manager, Change Performance Management

Experience Aviva  

Together, we are Aviva. Our values — Care, Commitment, Community, and Confidence — guide how we show up for each other and for our customers. Individually, they’re words. Together, they define who we are. 

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.   

The Opportunity

We are seeking a Senior Manager, Change Performance Management to join the central Transformation team at Aviva Canada. In this role, you will leverage enterprise-wide data to collect, consolidate, and analyze key financial and non-financial information to generate insights into the current and future health of the Change Portfolio. The role plays a critical part in driving strategic and financial planning, ensuring value realization, and aligning transformation investments with organizational objectives and operational excellence outcomes.
 

What you’ll do:

• Analyze and interpret portfolio, financial, and operational data to generate insights into portfolio performance (e.g., trends, risks, value realization, cost drivers, and benefits), with clear recommendations on courses of action

• Provide financial oversight and performance tracking for change initiatives, including cost forecasting, variance analysis, and investment trade-off support

• Support portfolio‑level resource management by tracking capacity, demand, and utilization across initiatives, and highlighting constraints, trade-offs, and optimization opportunities

• Develop and maintain dashboards and executive reporting, including financial and value-based views, to communicate portfolio performance and outcomes to senior leadership

• Provide strategic and financially grounded recommendations to support decision-making and optimize portfolio investment and execution

• Facilitate strategic and investment planning discussions to align the Change Portfolio with organizational strategy, financial objectives, and operational improvement goals

• Consolidate data from multiple sources to provide a comprehensive view of the Change Portfolio, including financials, delivery, and benefits; drive improvements in data quality, automation, and robustness

• Collaborate with project teams, finance partners, and senior stakeholders to ensure accurate, timely, and consistent reporting

• Monitor and report on the progress, financial performance, and benefits realization of strategic initiatives and transformation programs

• Ensure the Change Portfolio is managed in accordance with governance standards, financial controls, portfolio management best practices, and operational excellence principles

What you’ll bring:

• Bachelor’s degree in Finance, Business, or a related field; CPA/CA designation strongly preferred

• Demonstrated experience in financial management, performance management, or investment governance within large-scale transformation environments

• Strong analytical and financial acumen, with the ability to translate complex financial and operational data into actionable insights

• Experience supporting enterprise transformation initiatives, including value tracking, benefits realization, and cost management

• Experience with resource and capacity management in portfolio or transformation environments, including demand planning, prioritization, and resource trade-off analysis

• Proven understanding of operational excellence concepts (e.g., efficiency, effectiveness, continuous improvement) and how to measure outcomes at a portfolio level

• Excellent communication and executive presentation skills, with the ability to influence senior stakeholders

• Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Excel)

• Knowledge of portfolio management frameworks, governance, and change delivery methodologies

• Strong strategic thinking, planning, and stakeholder management skills

• Project and portfolio performance management experience in complex, cross-functional environments