Senior Implementation Specialist
In this opportunity as Senior Implementation Specialist, you will be responsible for successfully implementing the software package and solutions for clients across geographies. This position is ideally suitable for a candidate with knowledge of Global Trade Management (GTM) as a domain that includes one or more of the following - Import/ Export Compliance, Supply Chain Compliance, Free Trade Agreement, Denied/Restricted Party screening, HTS classification. The ideal candidate would have worked in any industry (IT or non-IT) with knowledge of Global Trade.
About the role:
In this opportunity as Senior Implementation Specialist, you are a fit for this position if your background includes:
- Client Interaction: Engage with Global Trade, Compliance, and Technology professionals in Fortune 500 clients.
- Requirements Gathering: Lead sessions to gather requirements and formulate design/solution documentation.
- Process Mapping: Translate client business processes and policies into our solutions.
- Cross-functional Collaboration: Work with internal teams, such as Product Management & Engineering, to deliver comprehensive solutions.
- Implementation: Perform technical and functional tasks on medium to large projects.
- Testing: Prepare and execute test scripts and test cases.
- Problem-solving: Explain system issues/problems and solutions to technical staff. Foster solutions to attend to client s needs.
- Project Management: Lead low-complexity projects with limited supervision. Delegate tasks to ensure the delivery of all project requirements.
About You:
You re a fit for the role of Senior Implementation Specialist if your background includes :
- 6 to 8 years of relevant experience in global trade and implementation roles.
- Working knowledge of large IT systems (e.g., SAP, Oracle) is an advantage.
- Proficiency in Microsoft Office applications.
- Technical knowledge of SQL & XML; coding experience is welcome.
- Familiarity with TRs products or competitor products is an advantage.
- Strong consulting and client relationship management skills.
- Excellent written and verbal communication skills.
- Detail-oriented with strong planning, organization, and time management skills.
- Ability to work effectively in a globally distributed team environment.
- Demonstrated problem-solving, analytical, and presentation skills.
- Positive learning attitude and adaptability to changing environments.
- Knowledge of GTM (Global Trade Management).
