Senior Fieldwork support Associate

Job Overview
Under close guidance or supervision, recruits pharmacies and physicians, administers data collection and compensation programs.

Essential Functions
• Initiates calls to pharmacies using a prepared selling strategy and develops skills to initiate calls to physicians.
• Promotes pharmacy’s and physician’s participation in syndicated, on-going panels based on established standards for recruiting, reporting and sample design for all assigned panel segments.
• Initiates follow-up calls with panels to achieve maximum rate of return.
• Receives and processes all incoming calls from panel, referring non-routine questions to manager.
• Prepares and mails hardcopy data collection documents to assigned panel.
• Administers electronic data capture strategies to assigned panel.
• Educates and motivates data supplier to comply with study guidelines.
• Investigates, resolves and processes panel incentives within defined guidelines in order to facilitate timely receipt of compensation.
• May work cross-functionally with coding team to resolve data quality issues.
• Provides recruiting/interviewing support in completion of special projects/studies.
• May manage and maintain all supplier-related information.

Qualifications
• Three (3) years experience in medical market research with emphasis in outbound business-to-business market research, primarily telephone and/or in-person market research with physicians or other medical personnel. Req
• Proficient in Windows applications (Excel, Word, Access, Outlook, etc).
• Good persuasive oral communication skills.
• Good analytical skills.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.