Senior Field Engineer
We see the potential inside everything and everyone. Starting with you.
Orbem uses AI to industrialize MRI, delivering non-invasive insight into everything from fruits to eggs to the human body. We are transforming what is becoming the world’s largest biological dataset into actionable intelligence to reduce waste, increase quality, and accelerate the shift toward a more sustainable and healthier future.
Headquartered and founded in Munich, Germany, with an office now in Houston, Texas, our world-class team is scaling inside-out technology to transform how humanity sees and understands biological matter.
Help us see what’s possible. Join us.
Senior Field Engineer
Start Date: As soon as possible
Yearly Salary: $96,250 - $103,125 (fixed range, annual gross)
Stock Options: $22,000 - $44,000 in company shares
Work Model: Full-time, Hybrid in Houston, Texas
Your Role
As a Senior Field Engineer, you will play a critical role in bringing our MRI scanning solutions to life at customer sites across the U.S. This position goes far beyond installation — it’s about owning the entire on-site experience and ensuring operational excellence from day one.
Working closely with Product, Procurement, and Customer Support, you will ensure seamless execution, timely delivery, and adaptation to local site conditions. Your insights from the field will directly influence product improvements and operational efficiency.
Success in this role requires strong customer presence and building trust quickly with contractors, and partners, communicate clearly, and confidently coordinate on-site stakeholders.
This is a foundational role within our U.S. launch team — an opportunity to shape processes, standards, and customer experience from the ground up while being deeply hands-on in the field.
Your Day-to-Day
Lead system validation, installation, calibration, maintenance, and repairs with full autonomy, acting as the responsible technical authority on-site.
Responsibilities include:
Lead complex installations independently with strong hands-on field expertise.
Evaluate local conditions for site requirements needed for customer installations & ensure site readiness.
Inspect and validate components that are delivered to our premises and customer sites for installation.
Instruct customer contractors regarding the installation or troubleshooting of our equipment or the preparation of our customer sites.
Diagnose and troubleshoot issues and malfunctions, providing on-site solutions.
Install, test, and commission equipment, systems, or machinery at customer sites.
Mentor, train, and collaborate with the team for knowledge-sharing on all aspects of our systems.
Test system performance and teach the customer about safety, service, and operation.
Collaborate with product management & systems engineering on customer feedback and product improvement.
Coordinate with suppliers on on-site servicing, repair, or redesign of electrical components.
Take full accountability for performance, safety, and delivery.