Senior Documentation Engineer

About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us! About the Role The Documentation Engineer will design, maintain, and improve the infrastructure that powers our product documentation, supporting both internal and external audiences. Reporting to the Sr Technical Writer, you’ll work closely with writers, product managers, and engineers, advising the documentation team on tooling, workflows, and best practices, and play a key role in modernizing our documentation platform, implementing CI/CD workflows, and enabling interactive, developer-friendly content, including API reference documentation.