Senior Customer Engineer
About Us
Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
- Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 5 to 10 years of relevant experience in the field.
- Strong debugging skills to identify root causes and provide quick fixes.
- Extensive experience with SaaS applications, RESTful web services, Kafka, ElasticSearch, gRPC, and Python for Data Science.
- Good experience with various cloud infrastructure (AWS, Azure and GCP)
- Good experience with various integrations (Salesforce, ServiceNow, JIRA, Zendesk, Workaround, Intune, etc)
- Good experience in security standards (authentication/authorization) & practices including OAuth, SAML and SSO
- Strong hands on experiencing on coding and Java /Python Scripting
- Excellent problem-solving skills with a get-things-done attitude.
- Flexibility to work with global teams and adapt to various time zones.
- Effective communication skills to liaise with both technical teams and customers.
- Generative AI and Prompt engineering knowledge
Location _Hyderabad
Shift _ Starts for 6 PM IST (PST Shift)
