Senior Change Delivery Lead - Enterprise Resilience

Charlotte, North Carolina March 25, 2026 Full Time Phenom

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.   Bachelor’s degree in a business-related field, or equivalent education and related training

2.   10 years of experience in consulting, project management or process improvement related role.

3.   Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives and ability to bring clarity to ambiguous assignments.

4.   Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies

5.   Advanced understanding of process improvement methodologies (e.g., Six Sigma) 

6.   Experience with Waterfall and Agile project management methodologies

7.   Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems

8.   Strong organizational skills and attention to detail.

9.   Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership 

10.   Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.

11.   Ability and willingness to learn and adapt as the needs of the job change

12.   Demonstrated proficiency in computer applications, such as Microsoft Office software products

13.   Ability to travel as needed, occasionally overnight


Preferred Qualifications:

1.   Five years of experience in the financial services industry or consulting

2.   Project Management Professional (PMP) Certification

3.   Process Improvement Professional (e.g. Six Sigma certification)

4. Advanced visual communications proficiency with presentation software (e.g. PowerPoint)

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