Senior Business Process & Automation Analyst
We are looking for a Senior Business Process & Automation Analyst to play a key role in strengthening and scaling our internal operations.
This position sits at the intersection of business operations, process excellence, and platform evolution. The successful candidate will bring structure, clarity, and consistency to how our teams operate by making processes visible, standardized, and ready for automation.
The position is a core contributor to operational efficiency, scalability, and financial impact, working closely with operational leaders, the Internal Platform Product Manager, and the Automation Team.
Key Responsibilities:
Business Process Analysis & Operational Design
Lead in-depth audits of existing internal business processes across operational teams (Media Ops, Performance Ops, Client Service, Planning, Data, and others)
Document current-state (“as-is”) processes using clear, structured process maps and operational diagrams
Design future-state (“to-be”) workflows aligned with efficiency, scalability, and best practices
Identify operational bottlenecks, inefficiencies, and risks that impact delivery, reporting, or scale
Process Standardization & Organizational Alignment
Partner with teams to establish consistent, standardized workflows across pods and departments
Reduce variability in how processes are executed and understood
Support onboarding, collaboration, and growth through clear and accessible documentation
Automation Opportunity Assessment
Identify and evaluate opportunities where automation can improve efficiency or deliver measurable business value
Estimate potential impact and feasibility of automation initiatives
Act as a central intake and validation point for automation requests from the business
Ensure only well-defined, value-driven requirements move forward to product and automation teams
Continuous Improvement & Impact Measurement
Support the definition of operational KPIs related to process efficiency and automation outcomes
Contribute to post-implementation reviews and continuous improvement initiative
Help embed a culture of operational clarity, discipline, and data-driven decision-making
