Senior Business Analyst - AI & Health Insurance
What You Will Do:
- Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
- Plan and design simple to semi-complex business processes and system modifications
- Make recommendations to improve and support business activities
- Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
- Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
- Develop business requirements documents/user stories to support the required modifications
- May plan, allocate and monitor work of other business analysts
- Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
- Assist in providing time estimates for project related tasks
- Aid in updating process and procedural documentation
- Develop basic understanding of technical development cycle of mobile application or web portals
- Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
- Any other task that may be assigned
- Minimum 5 years of experience as Business Analyst
- Minimum 1 year of experience in AI projects in the insurance domain
- A degree in Business, IT or any relevant field
- Previous experience working in the health insurance industry is required
- Insurtech experience is preferred
- Health Insurance-related domain certification from INS/LOMA or III is an added advantage
- Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
- Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
- Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
- Experience in an Agile and/or Scrum environment is a must
- Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
- Excellent written and verbal communication skills in English
- Technical writing skills is a plus
