Senior Administrator, Human Resources

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Be part of a high performing results oriented growing HR Admin Team consisting of 4 members with a broad range of experience.

The role will be based in Kraków and the successful candidate will work on a hybrid model. Minimum 3 times a week in the office (Monday, Wednesday, Friday).

You can expect to gain experience in the following areas / your core duties will be:

• Managing administration of full employee cycle process (from hire to retire: onboarding presentation, termination, annexes/contracts, payroll etc.).
• Onboarding process from scratch - (contract preparation, HR onboarding presentation, contact with employees before onboarding, gathering onboarding documents, adding data collected from documents into internal systems, calculating vacation days, etc).
• Processing foreigner’s documents for work permit
• Maternity/paternity/disabilities issues
• Assisting with all personnel file’s preparation (bank certificates, ZUS, other employee requests, etc)
• Managing payroll reports for salary calculations
• Managing shared HR mailbox  
• HR system maintenance (Workday)
• Employee files maintenance / Personnel files archive
• Benefits administration: Benefits, Health insurance, Life insurance, Social Fund, pension administration and the invoices
• Employees' working time and absences maintenance (labour law knowledge is required)
• Co-operation with internal payroll department in relation to changes in compensation and payments
• Co-operation with external HR/payroll vendors
• Reporting and data analysis  
• Keeping track of sick leaves and issuing medical checks
• Other ad hoc tasks according to HR calendar/processes

Our requirements:

• At least 3 years’ experience in Polish HR is required
• Very good command of English B2 minimum
• Experience with Workday would be an asset
• Bachelor’s degree minimum (Administration or Human Resources preferred)
• Very good knowledge of MS Office - especially in Excel, Outlook, Teams
• Strong attention to detail and well organized
• Outstanding teamwork skills
• Decision making and solving issue skills
• Strong sense of ownership and responsibility
• Proactive and positive approach

Presence at the office on Opolska Street: Monday, Wednesday, Friday: 9:00 am to 5:00 pm

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

• 🏥 LuxMed Premium Package for you and your family, offering broad access to medical tests and specialist consultations, as well as greater comfort of treatment (including the Oncological Preventive Health Care Program, Freedom of Treatment program, dental and psychological care)

• 🛡️Life insurance and travel insurance, so you can feel safe in any situation

• 🎁 MyBenefit Platform – you decide how to spend your points (e.g. vouchers, cinema tickets, online shopping, cultural events, or a Multisport card that gives you access to gyms, swimming pools, fitness classes, and hundreds of sports facilities across Poland)

• 💬 Employee referral program – know someone who’d like to join us? A financial bonus is waiting for you!

• 🏠 Remote, hybrid or office-based work options

• 🎓 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB

• 🧠 Technical workshops and soft skills training – we’ll provide on-the-job trainings to help you quickly gain new knowledge and skills with the support of experienced professionals

• 🎉 Sport and Social Club – team outings, company events, sports activities, and charity initiatives await you

• 💻 Support for workplace equipment, glasses, retirement savings (PPK), and programs promoting mental health and wellbeing – because your comfort and health matter to us