Senior Account Manager, Experiential - Airline & Loyalty
The Role and What You’ll Do:
160over90 is seeking a Senior Account Manager to join the Client Services team to lead business on a high-profile account. The Senior Account Manager will manage and execute projects, serve as a primary client contact, and build and sustain strong client relationships with minimal supervision.
The Senior Account Manager must have a background in experiential marketing, with a strong understanding of the intricacies involved in planning and executing events.
Important characteristics for success in this role include excellent verbal and written communication skills, strong organizational and multitasking abilities, and a proactive, solutions-oriented mindset. The Senior Account Manager must possess a deep understanding of brand marketing within the experiential space, along with a strong client service background. This individual should be highly skilled in project management and capable of developing integrated solutions across cross-functional teams, including account, strategy, production, creative, and digital.
Provide strategic and operational support to the Director of Client Services, including client communications, program development, and initiatives to drive account growth and strengthen client relationships
Act as the day-to-day client contact and lead client projects, while overseeing cross-functional internal teams
Lead the ideation, planning, and execution of experiential and hospitality programs, ensuring alignment with client objectives and organizational standards
Assist with strategic and creative concept development
Manage project budgets, billing, forecasting, and financial system updates to ensure accuracy and fiscal accountability
Interact with partners, vendors, and other stakeholders relevant to support client programs
Oversee and manage a variety of project deliverables simultaneously
Prepare and deliver program recaps and client reports, summarizing performance, insights, and key metrics to inform strategy and decision-making
Apply best practices and learnings from previous projects to elevate performance level
Stay on top of industry trends and provide proactive recommendations for how clients can elevate their programs
Mentor and lead direct reports
You Have These:
5-7 years demonstrated experience in client service (agency experience preferred)
3-5 years demonstrated team management experience
Strong organizational skills with ability to manage multiple projects at one time
Excellent communication (written & verbal) to include interpersonal skills
Proficiency in project management and proven track record of delivering projects on time and within budget
Experience managing cross-functional team including strategy, creative, production, etc.
Experience working with large consumer brands
Previous experience in the airline industry is a plus.
Experience in the hospitality industry is a plus.
Experience with customer loyalty programs is a plus.
Ability to build and manage large project budgets
Strong relationship building skills with ability to develop and sustain strong working relationships with colleagues, clients and partners
Proven experience and ability to effectively present marketing campaign concepts and ideas to an audience
Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others
Proactive, positive, can-do attitude with demonstrated problem solving and solution skills
Willing and able to work nonstandard work hours, weekends and travel as necessary
Microsoft Office proficient (Word, Excel, PowerPoint, Outlook)
How we work:
WME Group is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support.
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Per local requirements and in the interest of transparency, the rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.
Hiring Rate Minimum:
$67,500 annually (minimum will not fall below the applicable state/local minimum salary thresholds)Hiring Rate Maximum:
$90,000 annually160/90 is proud to be an equal opportunity employer that encourages applications from qualified, eligible candidates from all backgrounds and life experiences regardless of race, gender identity, disability, age, sexual orientation, religion, or belief.
