Security Fleet Operations Analyst

Job Title-Security Fleet Operations Analyst Location- Bangalore/Delhi NCR Experience- 3-5years of relevant experience Shift- Rotational (includes night shift) Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. Role Overview The Security Fleet Operations Specialist is a hands‑on engineer responsible for the day‑to‑day operation, monitoring, and support of Aon’s fleet of security tools and platforms across You will monitor and support tools such as firewalls, proxies, endpoint security, SIEM, Active Directory, Entra ID and related services, helping to ensure secure, reliable access for our users worldwide. What the day will look like Monitor and support security technologies including: firewalls, proxies, WAF, IDS/IPS, endpoint security (AV/EDR/DLP), and cloud security controls. Operate and support IAM platforms, including Microsoft Active Directory and Entra ID (user/group management, GPOs, DNS/replication monitoring, basic PKI tasks). Perform daily health checks, log reviews and basic packet/traffic analysis to identify and resolve issues. Respond to platform related incidents and requests escalated from Tier‑1; participate in incident response, root cause analysis and problem management. Plan and execute approved changes in production and DR environments following ITIL processes. Work with infrastructure, patching teams and vendors to deploy security and platform patches and hotfixes. Maintain clear documentation (run books, SOPs, troubleshooting guides) and contribute to process and automation improvements. Collaborate with global security engineering, infrastructure and application teams, participating in rota‑based out‑of‑hours and on‑call support as required. Skills and experience that will lead to success Technical Skills Solid understanding of networking fundamentals: TCP/IP, HTTP/HTTPS, DNS, DHCP, OSI/TCP‑IP models, IPv4/IPv6 addressing and subnetting. Good knowledge of Windows Server / Windows client operating systems. Exposure to network security devices (firewalls, proxies, WAF, IDS/IPS) and endpoint security tools (AV, EDR, DLP). Basic to good experience with Active Directory / Entra ID administration (users, groups, GPOs, OUs, DNS/replication concepts). Experience reading/interpreting logs and using tools such as Wireshark and SIEM platforms. Working knowledge of PowerShell for basic automation. Nice to have: experience with CrowdStrike, Tanium, Okta, CyberArk, VMware, Azure or AWS. Soft Skills Quick learner with strong analytical and troubleshooting skills. Clear, confident communication with both technical and non‑technical stakeholders. Team‑oriented, able to work across regions and time zones with a strong sense of ownership and customer focus. Background Bachelor’s degree in Computer Science, Engineering, Electronics or equivalent experience. 3+ years’ relevant commercial experience in security operations, network operations or IAM operations. Preferred: working towards or holding security/network/IAM certifications (e.g., PCNSE, Zscaler, MCSE or similar). Working Pattern This is a 24/7 operational environment. Flexibility to work shifts, including nights and weekends, and to participate in a global on‑call rota is required. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. #LI-RK2 2577562