Seasonal Quality Assurance Analyst

EAW is seeking a detail-oriented Quality Assurance Analyst to evaluate the performance of staff, processes, and tools that drive exceptional customer experiences and exceed client expectations. This role is accountable for ensuring compliance with the company’s quality management system and standards while delivering actionable insights that support continuous improvement. The analyst will collaborate within a dedicated QA team to provide accurate data analysis, assess adherence to processes, and deliver credible recommendations that enhance overall performance. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.