SAP SD & MM Support Consultant

Your Contribution

• 2nd line support in SAP SD and MM module

• Provide functional support for SAP SD,MM and EDI for end-users, addressing issues and ensuring smooth system operation

• Ticket analysis, dispatch, and resolution according to the Service Level Agreement in the ticket tool

• Evaluating (in the first instance) the impact of defects and problems

• Participation in SAP Upgrades and Updates

• Preparing technical documentation and reports related to the issues fixing process

• Evaluating of the right methods of issues fixing

• Participating in system upgrades and functional enhancements

• Unit testing, integration testing during system upgrades

• Participate in training and knowledge exchange activities with users or other IT SAP areas to extend own knowledge and others

• Participate in Business or IT global or local team meetings

• Close collaboration inside the global team as well as team overlapping (other SAP modules and the Operations Support Team) and to our internal Customers in an international environment

• You ensure that required data is available for use by those carrying out investigations and ensuring that actions are correct

• Work within a multi-national team in the global delivery organization

• Follow MAHLE rules, policies, and guidelines.

• Overtime as needed.

• Other duties may be assigned

Your Experience and Qualification

• Bachelor or Master degree on information systems/ computer science or related

• Minimum of 3 years of professional knowledge in SAP SD and MM technical support

• Background in SAP SD,MM and expertise in EDI integration

• 3+ years in similar position (Automotive Industry) preferred

Minimum Requirements

• Experience in work based on ticket system

• Understanding of outbound and inbound logistics processes in ERP

• Experience with IDOCS and common SAP interface technology is preferred

• Experience in BATCH Jobs monitoring and analysis

• Hands-on experience with EDI, Incident tools/procedures and processes (e.g. Intercompany) in the Automotive Supply Chain

• Ability and willingness to provide knowledge transfer to others

• Excellent English

• Structured, analytic, strategic, and self-dependent operation

• High commitment to work and ability for teamwork

• Intercultural competencies

• Self-motivated, customer-oriented, and detail-oriented

• Willingness to travel

• Experience with S/4HANA would be an asset

• Experience with ABAP debugging would be beneficial