Salesforce Consultant & Business Analyst (m/f/d)

Thessaloniki, Greece April 17, 2026 Full Time

Why we are looking for support

We are looking for a Salesforce Consultant & Business Analyst (m/f/d) to strengthen our CRM Practice.
This position can be performed remotely from Greece, Portugal, Malta, Poland or Germany.

Your tasks

Collaborate with clients to analyse business requirements, user stories and future needs.
Prepare and facilitate client discovery workshops to collect requirements and understand business challenges while maintaining responsibility for the completion and accuracy of work products.
Document workshop material, build process maps and write detailed user stories, requirements, and acceptance criteria.
Participation in all project lifecycle stages, including functional build activities, QA, UAT and deployment.
Configure salesforce flows, validation rules and formulas among other.
Communicate clear requirements to Developers or Technical Consultants for custom development.
Stay up-to-date on the latest innovations, trends, and developments around Salesforce to provide the most cutting-edge solutions to clients.
Develop your skills through Salesforce training courses and mentoring.
Participate in solution design activities, by propose solutions for business process automation, enhanced user experience, and data structure.
Participate in internal initiatives and innovation tasks.
Participate in sales activities, including conducting discoveries, executing demos, and preparation of proposal response.

Requirements

Minimum of 3 years of experience in consulting.
Proven experience in functional requirements gathering for at least 2 years.
Minimum of 2 years experience working with Consumer Goods Clients.
At least 3 years of experience with Salesforce Sales, Service, B2C Commerce or B2B Commerce Cloud. Marketing Cloud experience on top is considered an added benefit.
Salesforce certifications are a benefit.
Hands on configuration experience with Salesforce formulas, process builder, flows.
Proactive, can-do attitude and a mind designed for problem-solving.
Capable of working in a remote team.
Experience with industry clouds such as Consumer Goods Cloud are considered a benefit.
Experience in Project Management or SCRUM is considered a benefit.
English language skill is a must.
Language skills are considered a benefit, preferred German.
Candidate must be based in Greece, Portugal or Germany.