Sales Manager, Leisure

Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set targets. 

• Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done in a timely manner.
• Proactively prospect new accounts for Sofitel The Palm, Dubai, and follow the sales process through to convert into ‘producing’ accounts.
• Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity. 
• Maintain up-to-date activity and rate information for each account.
• Understand and be in a position to action any group and event enquiry and ensure accurate handover for follow-up to Inspired Meeting team.
• Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
• Ensure accurate follow-up and communication both internally to reservations and accounting departments, and confirmation to the client. 
• Ensure property rate sheets are accurate at all times.
• Communicate any obstacles to completing action plans to the Director of Sales - Leisure.
• To arrange and manage familiarization / educational trips in line with business needs.
• Entertain clients and potential clients in hotel outlets to showcase our property and special “Savoir Faire”.

• Min. 2 years in a similar role in the luxury hospitality industry
• Min. 2 years’ experience actively managing Tour Operator relationships within their respective markets
• Language skills – at least 2 or 3 other languages over and above English – preferably German, French, or Russian
• Min. 2 years’ experience actively managing Tour Operator relationships within their respective markets
• Language skills – at least 2 or 3 other languages over and above English – preferably German, French, or Russian