Sales Development Associate

The Opportunity:

We are looking for smart & creative candidates who want to Learn and Grow, and to Innovate because
they love the challenge of solving business problems.
Objectives aligned to this role:
Sales excellence, customer satisfaction, and overall business growth.
What would you do?
• Collaborate with the Key Account team and Account Executives to develop account
strategies and execute plans for revenue growth within existing accounts.
• Conduct regular check-ins and proactive outreach to ensure client satisfaction and
identify opportunities for upselling or cross-selling.
• Conduct thorough account reviews to assess usage, identify challenges, and propose
solutions to maximize client value.
• Maintain accurate and up-to-date records of client interactions, opportunities, and
account activities in the CRM system.
• Work closely with the Customer Success team to ensure smooth onboarding of new
services or products and ongoing support for clients.
• Proactively communicate product updates, enhancements, and industry trends to clients.
• Execute account enrichment strategies to build account information, organization’s
objective, database accuracy, and understanding of client challenges.
• Proactively update and maintain CRM records with accurate account details, interactions,
and challenges identified within the target accounts.
Required Skills
• 2-4 years of experience in sales development, lead generation, or similar roles in a B2B
environment.
• Good Analytical Skills and Adept at Problem-Solving Skills
• Excellent Verbal and Written communication
• Ability to work seamlessly in a team environment and create excellent team dynamics
• Experience in BFSI and CRM domain shall be preferred but not a mandate
Behavioural Attributes:
• Demonstrates strong thought leadership, excellent in orchestrating people, processes,
systems, and metrics for top-notch implementations.
• Effective influencer, collaborator, and strategic planner capable of leading at all
organizational levels, particularly in complex environments.
• Inspires and influences teams, key resources, management, and customer stakeholders to
align with and achieve business objectives.
• Thrives in challenging situations and excels in delivering results under tight timelines.
Academic Qualification:
• Engineering/ equivalent technical qualification from a reputed college/ university
• Good understanding of current technology trends along with ultra-scalable systems
• Proficient in effectively communicating with internal stakeholders across various domains,
including technology and business.
Meet The Team
Connect with the team that loves the challenge of solving business problems, just like you!
Sushil Tyagi
Executive Director – Sales & Marketing
Rahul Sheth
VP - Marketing
0 2 4
6 8
10
Active listening
Leadership
Effective
communication
Sales planning
Rational problemsolving
Analytical skills
Knowledge of CRM
systems
SKILL & PROFICIENCY
WHY BUSINESSNEXT?
WIIFM, you ask? Well, lots of real, get-your-hands-dirty gigs, building cool products
for the BFSI industry that is rapidly digitizing. Expect a challenging work experience that
you’re unlikely to get in a Services Company. Does that excite you?
Some Quick Facts:
• Ours is an inspiring Garage-to-Unicorn Product story that has been
scripted by gifted technologists who are just like you.
• Fastest growing SaaS companies in India, especially in the BFSI industry,
with a global footprint, serving over 1 million+ users across 50+ countries
Are we on a Mission?
We sure are on an 8-year Moon-shot Mission to be specific. We want to
accelerate the World’s transition to intuitive, digital, and joyful financial
experiences and become a Decacorn in the process.
To UNLIMIT your true potential with us is to traverse a journey through our core
values from a space of Care:
Care for self and hence choose to be Happy
(Happy People)
Unlearn the old and learn new things to come
out of the comfort zone, overcome fear of the
unknown and grow (Learning & Growth)
As Learning and Growing becomes a Habit,
naturally Innovate to solve problems
(Innovation)
That's when the Customer is Happy (Happy
Customers) and acknowledges that the
products and services given by us have made
life and business awesome and helped the
Customer to be #UpforTomorrow
Come, #Unlimit your true Potential today to be #UpForTomorrow:
We exist for growth and development: We’re a company that is built on a Coaching
Culture, committed to supporting employees to reach their full potential, helping them
achieve their professional goals while contributing to the Moonshot. We thrive on clear,
lucid Objectives & Key Results (OKRs). A trusting, transparent relationship where an
Individual’s OKRs, lock into the department’s which, in turn, lock into the Company’s!
We thrive by being proactive: Our Brand tagline "Up For Tomorrow" implies being
proactive and forward-thinking, and our Culture Philosophy of "Unlimit" speaks of
having no limits on what one can achieve. You can expect a culture that will
constantly encourage you to take initiative and be proactive in your career, taking
charge of your own professional development. Caring for People is our Business,
and a Values-led Culture is our Profit. We just happen to use tech in the process.
About BUSINESSNEXT
Started as CRMNEXT, an India-born MNC with proven expertise in driving digital
transformation at large banks and insurance businesses in customer
engagement, modernizing sales, and servicing, it led India’s visibility on the global
platform as a deep-tech IT product center capable of heralding digital disruption.
Today, as BUSINESSNEXT, it powers 1 million+ user across 65,000 branches and call
centers, managing 1 billion end customers worldwide. It has helped leading banks
to open over 200 million digital accounts, issue 100 million cards and approve over
$25billion loans over the last two years. Recognized as a Visionary by leading
industry analysts, we leverage technology, innovation, and experience to
relentlessly deliver incredible, unique, and human experiences, acing the volatile
and complex business environment.
BUSINESSNEXT suite comprises CRMNEXT, CUSTOMERNEXT & DATANEXT which are AI
and ML-driven cloud-agnostic platforms dedicated to enabling digital
transformations. BUSINESSNEXT has its USA headquarter in Raleigh, North Carolina
and its international headquarter in Noida, India. It has a footprint across 5
continents and direct offices in 14 countries across the U.S.A, MEA, and APAC.
#Unlimitto be #UpForTomorrow