Sales & Community Growth Coordinator
Role Overview
The Sales & Community Growth Coordinator will manage client-facing communication and support enrollment growth through aligned marketing efforts. This person must deeply resonate with wellness work and communicate with warmth and clarity.
Key Responsibilities
Instagram Marketing & Advertising
● Plan and execute Instagram content strategy
● Manage ad campaigns and monitor performance
● Track engagement metrics and recommend improvements
Client Communication & Sales Support
● Respond to inquiries in a warm, empathetic tone
● Support prospective students through enrollment
● Conduct follow-ups with leads
● Maintain CRM and sales tracking systems
Student Onboarding & Community Care
● Guide new students through onboarding
● Ensure smooth communication before and during programs
● Maintain supportive, aligned brand voice across touchpoints
Brand Tone Stewardship
● Embody and protect the brand's gentle, grounded, empathetic voice
● Ensure all written communication aligns with Helen's energy and philosophy