Sales and Operations Planning Manager

ABOUT US

With a global team of beauty experts and a distinctly personal approach, IBG empowers all its clients – from established beauty brands to first-time private label retailers – with strategic partnerships that bring visions to life, and products seamlessly to market.

Consisting of three key brands - FASTEN Packaging, Orchard Custom Beauty, and Roberts Beauty - IBG helps businesses create quality beauty products. From concept and design to getting products on shelves and online, we can support retailers, brands, and wholesalers with everything they need to get ready for retail.

We are currently looking for Sales and Operations Planning (S&OP) Manager responsible for aligning sales forecasts with operational capabilities through robust demand planning, enhanced reporting, and collaborative cross-functional communication. This role will focus on creating new reporting tools, automating existing reports, and bridging the information gap between sales and operations to drive data-driven decision-making. In addition, they will manage certain reporting activities within the supply chain function to ensure a cohesive, integrated planning process.

IN THIS ROLE, YOU WILL:

· Develop, implement, and maintain S&OP processes that balance sales demand with operational capacity.

· Design and create new reporting tools that provide actionable insights for sales, operations, and supply chain teams.

· Automate recurring reports to improve efficiency, reduce manual work, and ensure real-time data availability.

· Bridge data and reporting capabilities between sales and operations to foster alignment and transparency.

· Lead demand planning efforts, incorporating input from sales, marketing, supply chain, and operations stakeholders.

· Monitor and analyze key performance metrics related to sales forecasts, inventory management, and order fulfillment.

· Integrate supply chain reporting into overall S&OP dashboards to ensure end-to-end visibility.

· Identify reporting gaps, propose solutions, and drive continuous improvement in data management processes.

· Partner with IT or BI teams to ensure data accuracy, system integration, and dashboard usability.

· Support executive decision-making by delivering timely, accurate, and insightful reports.