Senior Systems Engineer, IT Infrastructure
Why Ryan?
Flexible Work Environment
Award-Winning Culture
World-Class Benefits and Compensation
Accelerated Career Path
Community Outreach
Mentorship Opportunities
Wellness-Centric Benefits
Duties and Responsibilities:
People:
- Act as a technical reference for staff on existing and upcoming technologies.
- Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
- Manage and deliver multiple projects with excellent time management and leadership skills.
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Cross trains other members of the Information Technology department.
- Provide 3rd level support.
- Support and assist the Service Desk team as needed.
- Performs on-call duties on a rotational basis.
Client:
- Architect information and operational support systems.
- Contributes to efficiency improvements through process automation and documentation.
- Contributes to the maintenance of the Information Technology department's disaster-recovery plan.
- Liaise with business units, vendors and other IT personnel for project design and planning, or problem resolution.
- Maintain security, backup, redundancy, and disaster recovery strategies.
- Manage and document systems configurations.
- Manage and monitor all installed systems and infrastructure.
- Install, configure, test and maintain operating systems, application software and system management tools.
- Proactively ensure the highest levels of systems and infrastructure availability.
- Participate in the design of information and operational support systems.
- Own efforts to expand growing cloud presence.
- Architect, plan, implement, manage and maintain cloud infrastructure.
- Submit recommendations to management for upgrades and enhancements.
Value:
- Audit systems and processes to verify compliance and performance.
- Architect, plan, implement, maintain and support Firm standards for server computers, infrastructure applications, backup systems, and storage platforms.
- Document system designs/functions and ensure all documents are updated.
- Coordinate with Ryan IT management in identifying opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements.
- Performs other duties as assigned.
Education and Experience:
- Bachelor's Degree and fifteen or more years related systems administrator experience.
- Ability to work under pressure and time constraints.
- Ability to work in a team environment.
- Excellent business analysis and problem-solving skills.
- Ability to work with people of varying technical skills.
- Quick, analytical thinker.
- Ability to effectively communicate complex concepts.
- Ability to collaborate to determine the most appropriate technical strategies and designs to meet business need.
Computer Skills:
- To perform this job successfully, an individual must have a high level of expertise of Microsoft Server Operating Systems and functional components (Active Directory, DNS, DHCP, ADFS), Microsoft® Office Suite, VMware vSphere, Avamar Administration, Storage Administration (preferably Dell Compellent and Nimble Storage), and scripting automation tools (PowerShell).
- The candidate should also possess solid networking knowledge (OSI network layers, TCP/IP), and cloud infrastructure experience with Microsoft Azure or AWS, and associated automation tools (Ex: Docker, Ansible, Chef, Puppet, Nessus, etc.)
Work Environment:
- Standard indoor working environment.
- Occasional long periods of sitting while working at computer.
- Position requires regular interaction with employees at all levels of the Firm and external vendors.
Equal Opportunity Employer: disability/veteran
