Room Attendant
- Provide a warm, sincere, and engaging service that ensures guests feel valued.
- Ensure guest rooms are cleaned to set standards, which Villa Nautica follows.
- Ensuring all service areas are fully stocked with guest amenities and materials.
- Report any maintenance defects in guestrooms and surrounding areas to the supervisor.
- Report ‘out of service’ rooms to the supervisor or housekeeping office.
- Treat every guest as a unique individual.
- Anticipate guests’ needs with thoughtful and personal touches.
- Consistently offer professional, engaging, and proactive guest service while supporting team members.
- Turn in all lost and found items to housekeeping according to the standard procedure.
- Using appropriate chemicals for cleaning purposes ensures safe work practices are maintained.
- Previous housekeeping experience in a luxury hotel environment is an advantage.
- Excellent communication and organizational skills.
- Must possess a strong work ethic and be able to work efficiently in a demanding, fast-paced environment.
- Must be physically fit and can stand, lift, push, and pull for long periods during a shift.
- Team player with a creative and outgoing personality.
- Must be well-presented and professionally groomed at all times.
- Good communication and customer contact skills; good problem-resolution skills.
