Robotaxi Field Response Specialist (Night Shift)
We are seeking highly reliable and quick-thinking individuals to join our Robotaxi Field Response Team for our ride-hailing service, ensuring that all our vehicles are supported through our 24/7 vehicle operations.
Your responsibilities will include serving as immediate support to on-road incidents involving our autonomous vehicles, ensuring rider safety, conducting basic roadside repairs, assisting first responders, and aiding vehicle recovery operations.
Shift time will be 10:00 PM - 7:00 AM. Schedule will be Tuesday - Saturday.
- Rapidly respond to vehicle incidents in the field
- Log all actions and observations using internal tools and platforms
- Perform basic vehicle service, including swapping a wheel
- Ensure vehicles are returned to operational status efficiently and safely
- Assist riders during active incidents in the field
- Communicate professionally with first responders as needed
- Document and report all cases to ensure system reliability and accountability
- Proven ability to adapt to new technologies, innovate, follow instructions attentively, and effectively manage multiple priorities
- Excellent problem-solving and communication abilities, troubleshoot issues effectively, and develop timely solutions with incident responses
- Ability to remain calm under pressure and follow basic protocols
- Learn basic vehicle repairs to ensure the safety of our vehicles and customers
- Flexibility to work in shifts, possibly including nights and weekends
- Ability to lift 50+ pounds
- Valid driver’s license required
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
