Revenue Operations (RevOps) Manager

Location: NYC in-person (hybrid)

Compensation: $110 - 160k + equity

About Passage Health

Passage Health is a fast-growing Series A startup on a mission to improve the quality and accessibility of autism care through technology. The diagnosis rate for autism has surged over the past decade to 1 in 31 children. Yet families still face waitlists of up to a year for care, as providers struggle to meet demand with outdated systems and manual workflows.

We’re building the platform that powers autism care providers’ entire business—from clinical documentation to operations to billing—modernizing how care is delivered and scaling access across a $460B market.

Over the past year, Passage has grown more than 3x year over year, driven by strong customer demand and expanding partnerships across the autism care ecosystem. As we continue to scale, we’re focused on building durable foundations across the company, including the systems, processes, and decision-making needed to support long-term growth.

About this role

We are hiring a Revenue Operations Manager to serve as a core member of GTM leadership and the architect of Passage’s data, insights, and operational excellence across Sales,Marketing, and Account Management. As Passage’s first dedicated RevOps leader, you will create the analytical and operational backbone that drives our growth engine.

You will work hand-in-hand with the CEO and GTM leadership to define the metrics that matter, uncover opportunities, shape strategic decisions, and ensure our revenue teams are running with focus, precision, and scale. This means owning the systems and tools that power our entire GTM motion, from first touch to renewal, enabling our teams to perform at their best, and using data and AI to turn insight into action across every layer of the revenue organization.

This is a high-impact, highly visible leadership role for someone who thrives in a fast-paced, collaborative environment.

What You’ll Do

• Partner with GTM leadership and the CEO to help set priorities, identify opportunities, and guide decision-making across the Sales, Marketing, and Account Management teams
• Own HubSpot and the broader GTM tech stack including administration, optimization, integrations, and data integrity across teams
• Own internal GTM performance reporting - build dashboards and cadences that keep management and individual contributors aligned on goals, what's working, and what actions to take for what’s not.Partner with GTM leadership on sales enablement, including onboarding, playbooks, coaching, and competitive positioning, ensuring teams have the systems knowledge and resources to perform
• Leverage AI to drive smarter, faster action across the revenue team turning data from across the GTM motion into insights reps and leaders can actually use

What You’ll Bring

• 3+ years of experience in RevOps, BizOps in early stage start ups and /or consulting experience - ideally in SaaS or health tech
• Strong analytical and systems mindset - you can translate data into insights, dashboards and actions 
• Experience building,managing and optimizing GTM systems and processes (i.e., across HubSpot, Clay, spreadsheets, analytical tools, etc.)
• Experience supporting sales and/or Account Management onboarding and ensuring teams deeply understand and adopt systems, workflows, and processes
• Hands-on experience with, or a strong desire and ability to self-teach, AI tools and workflows (e.g., LLM-based workflows, AI-assisted CRM tooling) that synthesize data across systems and turn it into insights and actions for the team
• Collaborative team player with strong communication and influence across cross-functional teams and leadership
• Ability to balance strategic thinking with hands-on execution in a fast-paced, high-growth environment
• High ownership mindset and comfort operating independently in a fast-moving, ambiguous environment
• Strong decision-making, prioritization, and project management skills to move multiple initiatives forward at once
• Willingness to work in person at our NYC office 3 days a week

Why Passage Health

• As an early employee, you will have the opportunity to make a tremendous impact on the company and our users.
• Make an impact on families and providers nationwide
• Preference for working in a collaborative, fast-paced environment that offers new challenges and opportunities for growth
• Competitive salary and equity compensation.
• Healthcare, dental, and vision benefits.

Passage Health is an equal opportunity employer and encourages all applicants from every background and life experience without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.