Retail Manager

Country Mozambique City MAPUTO Workplace location MAPUTO-JULIUS NYERERE(MOZ) Employer company TotalEnergies Marketing Moçambique, SA Domain Sales Type of contract Regular position Experience Minimum 6 years Context & Environment Market in which the position operates : Price regulated market - for fuel only. Aggressive competition.Typology of contacts related to the position : Internal & externalStakeholders connected to the position : Service station dealers, MANCOM, Municipalities.Contacts related to the position : Level 3: level 2 + The position requires negotiation skillsReflection horizon of the position : Medium-term (1-3 years)Time horizon for the position's reflection : Implement instructions by optimizing processes Activities The Retail Manager position is responsible for :- To effectively manage and minimise HSE risk within area of responsibility by ensuring:* Compliance with all HSE Policies, rules, guidelines and legal requirements* Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies* That HSE competency requirements are identified & enforced within area of responsibility- Know, respect and ensure compliance with the Company's Code of Conduct.- Ensures that all the group procedures, tools and methods related to the network are fully understood and implemented- Implements the sales and credit policy defined by the Network Director.- Ensure achievement of Fuel and non-Fuel targets and manages achievements along the year.- Recruit new dealers as per the group procedures and practices and negotiate in order to sign the contract and assess dealerperformance.- Ensure profitability achievement using the provided tools (P&L, TEMPO,…)- Supervises the Top Service campaigns and associated animation events (dealers’ convention, pump attendant contest...);- Organize the training sessions for the Network teams and stations staff so to develop the organization competences, in connectionwith the DC Trainer;- Proposes the qualitative and quantitative objectives for the NTW Director’ approval so as to meet the return of investmentsobjectives, monitor the sales performances and correct the deviances.- Prospect new partners with assistance of its sales forces and NTW Developer, according to the Network development strategydefined by the NTW Director- Is responsible for respecting the credit policy, covering the outstanding values and meeting the account reconciliation objectives.- Develop the competencies of the sales forces by training, motivating, meeting and assistance.- Ensure respect and implementation of the retail priority controls- Retail contract management- Control daily station's activities, manage staff, and ensure customer satisfaction. Candidate Profile Qualification level required for the position : Level 6 = Bachelor’s or equivalent levelTechnical skills required for the position : - Inventory & Stock Management - Financial Acumen - Digital & Retail Management Tools- Compliance & Safety Standards - Sales - Technical Knowledge of Retail EquipmentBehavioral competencies required for the position : - Interpersonal skills - Communication Skills - Leadership & Team Management- Emotional Intelligence - Problem-Solving & Decision-Making - Time Management & OrganizationLanguage skills required for the position : - Portuguese - EnglishCertification required for the position : NoSpecific knowledge required for the position : Knowledge about the products Service station environment and invariantsLevel of experience required for the position : Minimum: 4–5 years in retail or sales, ideally with team supervision. Additional Information TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers. Apply Share this job: Facebook Email X LinkedIn