Remedial Officer
Responsibilities:
Conduct field collection activities for delinquent debtors.
Monitor and ensure the collection process runs in accordance with SOPs and company policies.
Has a good understanding of banking remedial processes and general banking knowledge.
Perform direct visits to debtors for negotiation, collection, and verification of business/assets conditions.
Prepare reports on visit results, collection progress, and debtor condition analysis.
Coordinate with internal teams regarding collection strategies and follow-up actions.
Ensure all field activity documentation is properly recorded, accurate, and well-documented.
Achieve the collection targets set by the company.
Requirements:
Minimum Bachelor’s degree (S1).
At least 1 year of experience in remedial/collection.
Proficient in Microsoft Office.
Target-oriented, disciplined, and able to work under pressure.
Experienced in field collection and handling debtors directly.
Strong negotiation skills in collection activities.
Able to communicate in English (is a plus).
