Release Manager
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Release ManagerAbout Your Role
Join Clover as a Release Manager and play a key role in delivering seamless software releases that power the commerce experiences of hundreds of thousands of merchants. As part of our Release Engineering team, you’ll help orchestrate complex, full-stack releases across custom hardware, cloud-based POS software, and a thriving App Market.
At Clover, we are evolving our release lifecycle with Artificial Intelligence. We are looking for a forward-thinking Release Manager who leverages AI tooling and workflow automation to eliminate manual toil, predict release risks, and accelerate our delivery velocity.
What You Will Do
- AI-Driven Orchestration: Utilize AI assistants (such as Google Gemini and GitHub Copilot) to automate release documentation, summarize change logs, and streamline communication across global teams.
- Workflow Automation: Identify, design, and implement AI-powered workflow automations to streamline the intake process, triage release blockers, and optimize repeatable deployment tasks.
- Manage End-to-End Workflows: Coordinate closely with technical leads, product owners, and QA to ensure seamless software delivery across our distributed ecosystem.
- Process Optimization: Drive continuous improvement in release planning and delivery—you are always looking for smarter, faster (AI-augmented), and more reliable ways to get code into production.
- Risk Mitigation: Flag risks early using data-driven insights; manage scope changes and solve release-related issues before they impact the merchant experience.
- Release Readiness & Governance: Run milestone reviews and represent the team in weekly CAB (Change Advisory Board) meetings, ensuring every deployment is backed by thorough planning and stakeholder alignment.
- Configuration Management: Provide guidance to development and QA teams on best practices for source control and configuration management within a CI/CD framework.
What You Will Need to Have
- Education: Bachelor’s or Master’s STEM major, or equivalent experience.
- Core Experience: 3-5 years of hands-on experience as a Release Manager working with technical teams developing software solutions.
- AI Tooling Proficiency: Proven experience using Generative AI tools (Gemini, ChatGPT, or GitHub Copilot) to augment productivity, automate documentation, or assist in technical troubleshooting.
- Automation Mindset: Demonstrated experience with AI Workflow Automation (e.g., using AI to automate status reporting, Slack/Jira integrations, or release notes generation).
- DevOps Ecosystem: Experience with tools such as Git, Jenkins, Gerrit, or Puppet to support build, integration, and deployment pipelines.
- SDLC Depth: Deep knowledge of the software development lifecycle and experience applying Agile and Scrum methodologies.
- Technical Literacy: Basic understanding of database design (SQL) and Web Services (REST/SOAP).
What Would Be Great to Have
- Advanced AI Implementation: Experience building or utilizing custom AI agents to monitor release health or perform sentiment analysis on QA feedback.
- Payments Expertise: Previous experience working with Point of Sale (POS) systems or in the payments industry.
- CI/CD Maturity: Familiarity with high-availability or business-critical software systems and distributed multi-module applications.
- DORA Metrics focus: A passion for improving deployment efficiency using data-driven performance metrics.
How you’ll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- This role requires use of a computer and audio equipment.
Sponsorship:
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support your physical, financial, social, and emotional well-being
- Paid holidays and generous time away policies
- No-cost mental health support through Employee Assistance Programs
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
- Eight Employee Resource Groups to foster a collaborative culture and expand your network
- ·Unparalleled professional growth with training, development, and internal mobility opportunities
- Medical, dental, vision, life, and disability insurance options available from day one
- Retirement planning and discounted shares with the Employee Stock Purchase Plan
- Tuition assistance and reimbursement program
- Paid parental, caregiver, and military leave
#LI-SH2
Salary Range
$104,000.00 - $160,800.00These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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