Regulatory Credit Risk Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

As a Regulatory Credit Risk Manager for the global leader in online payments, PayPal’s Credit Risk team, you will have a critical impact on preparing PayPal Europe for direct ECB supervision under the Single Supervisory Mechanism (SSM). You will drive the end-to-end readiness effort across consumer and business lending products in multiple European markets.

You will coordinate across multiple internal functions and Group-level stakeholders and establish sustainable frameworks for ongoing ECB supervisory engagement.

If you are a credit risk professional with expertise in European banking regulations, ECB/EBA guidelines, regulatory remediation, and cross-functional project management in a collaborative environment, PayPal’s Credit Risk team is looking for you.

Job Description:

Essential Responsibilities:

• Identify issues and recommend best practices for the administration of legal entities and subsidiaries.
• Lead functional projects and programs that contribute to business or process improvements.
• Analyze business trends to inform decision-making and enhance operational effectiveness.
• Collaborate with internal stakeholders to ensure compliance with legal and regulatory requirements.
• Oversee the maintenance of accurate corporate records and documentation.

Minimum Qualifications:

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Essential Responsibilities

• Lead the structured remediation of any identified gaps from ECB readiness assessments, acting as central coordinator across FLOD, SLOD, legal, compliance, and Group stakeholders on European credit products.

• Own and maintain comprehensive roadmaps, tracking progress, escalating blockers, and reporting status to senior management on ECB readiness initiatives.

• Develop and maintain comprehensive documentation of credit risk frameworks, policies, and definitions aligned with ECB/Asset Quality Review (AQR) supervisory expectations.

• Enhance Unlikely-to-Pay (UTP)/Non-Performing Exposure (NPE) classification logic across consumer and business portfolios in alignment with Capital Requirements Regulation (CRR) Article 178 and EBA NPE definitions.

• Enhance forbearance classification across products and countries with clear financial difficulty definitions and effectiveness measurement processes aligned with EBA guidelines.

• Conduct data completeness reviews against EBA Guidelines on Loan Origination and Monitoring, Management of Non-Performing and Forborne Exposure requirements in relation to borrower-level data, underwriting/collections, loan loss reserving, reporting.

• Establish recurring Early Warning Indicator (EWI) processes combining performance data with macroeconomic indicators, integrating into monthly risk reporting.

• Update Risk Appetite Framework to include pre-defined NPE action plans.

• Establish Group-wide alignment frameworks across jurisdictions.

• Manage ongoing steady-state governance activities to ensure they remain current and aligned with evolving ECB/EBA expectations.

• Participate in ECB supervisory engagements and provide support to internal/external auditors on any remediations as needed.

Minimum Qualifications

• Bachelor’s or master’s degree in finance, economics, risk management, or related field.

• Minimum of 5 years of experience in credit risk within regulated financial institutions, with direct exposure to ECB/SSM supervision or AQR exercises preferred.

• Strong working knowledge of relevant EBA guidelines (Loan Origination and Monitoring, Management of Non-Performing and Forborne Exposures), CRR Article 178, IFRS 9 impairment frameworks, and AQR Phase 2 methodology.

• Experience working across consumer and business/SME credit portfolios in multiple European jurisdictions.

• Demonstrated ability to translate regulatory requirements into practical policy and framework changes.

• Strong stakeholder management skills with experience engaging across multiple functions including legal and compliance.

• Excellent written communication skills with ability to produce clear, concise, ECB-ready documentation.

• Highly organized with strong project management capability and ability to manage multiple workstreams simultaneously.

Preferred Qualifications

• Comfortable operating with ambiguity and driving progress in cross-functional environments without direct line authority.

• Detail-oriented with strong regulatory rigor, balanced with pragmatism in finding proportionate solutions.

• Proactive and self-directed with ability to identify and escalate emerging risks without prompting.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.