Via

Recovery Practitioner

Harrow, London April 6, 2026 Full Time Greenhouse

Who we are
Via supports over 11,000 people each year across the UK affected by alcohol and drug use. Guided by our values — Care, Be human, Do the right thing — we provide accessible, person centred services that help people change their lives for the better. Via Harrow delivers a full range of clinical and psychosocial interventions across the borough, supporting individuals and their families to improve health, wellbeing, and long term recovery.
The Role
We’re looking for a compassionate and motivated Recovery Practitioner to join our Harrow Recovery Service. You’ll:
• Manage a caseload and deliver assessments, structured interventions and recovery planning
• Provide harm reduction advice, BBV interventions, overdose prevention and naloxone training
• Facilitate group and 1:1 psychosocial sessions
• Support access to education, employment and wider wellbeing activities
• Work collaboratively within multi disciplinary teams
• Maintain accurate case records and follow safeguarding policies
About You
You’ll have:
• Experience supporting people with substance misuse or other vulnerable groups
• Strong communication and teamwork skills
• Ability to stay calm under pressure and meet deadlines
• Good IT skills and confidence using case management systems
• Understanding of safeguarding, risk management, CQC and GDPR requirements
• NVQ/QCF Level 3 in Health & Social Care (or willingness to complete within 1 year)
Why join us?
This is more than a job — you’ll be helping people rebuild their lives, reconnect with others, and move towards positive futures.
We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.
If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.
Deadline: 17 April 2026 at midnight
Salary: £29,124 – £32,946 per annum, including London Weighting, depending on experience
Vacancy type: Recovery Practitioner
Working hours: 37.5
Our Team Leader is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. you can reach Natacha Compton @[email protected], [email protected].

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How to Get Hired at Via

  • Research Via's TransitTech platform, recent Citymapper acquisition, and specific partner deployments before applying — interviewers will probe your understanding of Via's business model and how it differs from ride-hailing companies
  • Tailor your resume for each Via role using exact keywords from the job description, and ensure your formatting is Greenhouse-compatible (single-column PDF, standard headers, no tables)
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