Quality Analyst User Quality

At bunq, we're redefining how people experience financial freedom. As a Quality Analyst User Quality, you’ll ensure that our transaction review processes are fast, accurate, and seamless — so our users always enjoy stress-free banking. You’ll turn quality from a checklist into a strategic engine that protects our users while enabling operational excellence 🌟

Take Ownership

As a Quality Analyst User Quality, you will:

• Take ownership of quality checks for operational tasks like legal account restrictions, blocked users, and transaction reviews.

• Spot process gaps and fix them with simple, effective, data-driven solutions ✍️

• Leverage AI to speed up checks and improve accuracy across our quality processes 🤖

• Keep the user’s perspective at the center, ensuring a smooth and secure experience every time ✨